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Public Google reviewers rate this highly and often mention compassionate and professional sales and marketing team. Schedule a visit to confirm the fit.
based on 56 Google reviews
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Public Google reviewers rate Franklin Park Alamo Heights highly. Reviewers highlight: compassionate and professional sales and marketing team, beautifully maintained, elegant community grounds. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Franklin Park Alamo Heights is highly regarded for its beautiful, upscale environment and a staff that many families describe as compassionate and attentive. While many residents enjoy the vibrant social activities and high-quality dining, some families have raised serious concerns regarding medication timing, inconsistent care in memory care, and unexpected costs related to emergency services.
Quality Themes
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Concerns
Rating Trends
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Distribution · 61 analyzed
The owner provides highly personalized responses to positive reviews, often mentioning specific staff members and resident details. For negative reviews, they use a professional, standardized template that emphasizes resident safety and invites direct communication to resolve issues.
Personalized based on this facility's data
Key Review Excerpts
“The staff is endlessly polite and cared very well for my father. The place is exceptionally clean at all times.”
“I don’t want to disclose everything, but I believe State needs to come in for their annual review on this place. I have a family member currently there, that’s not receiving their meds on time.”
“I’ve traveled extensively, the food her is as good as any restaurant I’ve ever eaten at.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on July 24, 2024, showed no new violations. Historical records from April 2019 indicate past issues regarding building maintenance and sanitary conditions, all of which were documented as corrected.
Health Code (3 violations)
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
The facility failed to ensure the building was kept in good repair.
The facility failed to maintain floor, ceiling, and wall finish materials to provide a sanitary and structurally safe environment.
Franklin Park Alamo Heights Opco, LLC
for profit
FRANKLIN APARTMENT MANAGEMENT, LTD
TIFFANY WEISER
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Google Reviews
56 reviews from families & visitors
Official Website
Visit franklinpark.org
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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