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Nursing HomeMedicaid

Julia Pound Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1155 Indian Springs Road, Indiana, PA 1570196 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 31 Google reviews

5
4
3
2
1
Julia Pound Care Center Nursing Home in Indiana, PA — Street View
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What this means for your family

This facility is highly regarded for its clean environment and effective rehabilitation programs. However, families should be aware of potential inconsistencies in staff professionalism and should monitor the quality of care during the intake process to ensure needs are met immediately.

Google Reviews

Google Reviews

31 reviews on Google
Julia Pound Care Center (frequently referred to as St. Andrew's Village in reviews) generally receives positive feedback for its clean environment and attentive nursing staff. However, some families have reported concerns regarding facility maintenance, limited meal portions during intake, and unprofessional behavior from specific staff members.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean8.0Activities9.0MedsN/AMemoryN/AComms8.0Value7.0

Strengths

  • Clean, well-maintained environment
  • Attentive and empathetic nursing staff
  • Excellent rehabilitation services
  • Helpful and kind front-line employees

Concerns

  • Unprofessional or dismissive behavior by some nursing assistants (mentioned by 2 reviewers)
  • Facility maintenance and aging furniture (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'19(1)'22(4)'24(9)'26(2)

Distribution · 35 analyzed

5
25
4
5
3
1
2
2
1
2

How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has a strong reputation for rehabilitation services; could you walk us through how those programs are integrated into a resident's daily routine?
  • 2With the facility having a 4-star staffing rating, how do you ensure that the high level of care provided by your nursing team is consistently maintained across all shifts?
  • 3I see that you actively engage with feedback online; how does your leadership team use family input to address concerns regarding professional conduct and ensure a supportive environment for residents?
  • 4The facility has a long history here; what is your current plan for updating the interior and furniture to ensure the living spaces remain comfortable and modern for residents?
  • 5Given the recent health inspection reports, what specific steps is the facility taking to improve compliance and ensure the highest standards of safety for your 96 residents?
  • 6How does your team handle medical emergencies or urgent health changes during the evening and weekend hours when administrative staff may not be on-site?

Personalized based on this facility's data


Key Review Excerpts

The staff and food are both very good

Family member · 2024★★★★★

The care is exceptional, it's clean and the food good, but won't lie, it's not cheap---but as they say (and we know from their previous personal care)---'you get what you pay for'.

Family member · 2023★★★★★

Overall the aids were good great personalities except one that rolled her eyes when asked a question and would be very ignorant to my dad. The last day we overheard her call the physical therapy unit 'idiots'.

Family member · 2024★★☆☆☆
Source: 31 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.66hrs
88%
Registered nurses for medical care
Total Nursing
3.66hrs
89%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
23%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

5

measures

Worse Than Avg

7

measures

Mixed Results

5

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility33.8%
Worse than Avg
Here
33.8%
US
15.3%
PA
18.4%
Indiana
12.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility79.4%
Worse than Avg
Here
79.4%
US
93.4%
PA
87.1%
Indiana
97.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
14.4%
PA
17.5%
Indiana
13.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
PA
8.3%
Indiana
0.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.8%
Worse than Avg
Here
28.8%
US
19.4%
PA
26.0%
Indiana
20.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility13.4%
Better than Avg
Here
13.4%
US
15.5%
PA
17.7%
Indiana
22.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility70.5%
Mixed vs Avgs
Here
70.5%
US
79.8%
PA
68.7%
Indiana
88.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility77.8%
Mixed vs Avgs
Here
77.8%
US
81.8%
PA
69.2%
Indiana
90.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
PA
1.4%
Indiana
2.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Near state avg (10.1)
8 complaint-triggered

Julia Pound Care Center shows a concerning pattern with families filing 8 complaints leading to federal violations, highlighting recurring issues with medication management, care planning, and medical record keeping. The facility has struggled with persistent problems across multiple surveys from 2023-2025, with deficiencies repeating in pharmaceutical services, resident assessments, and infection control, though the provider has correction plans for most violations.

Jun 5, 2025Routine
9
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0325Minimal · PatternCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

Apr 22, 2025Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 16, 2024Complaint
3
0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jul 11, 2024Routine
20
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Minimal · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0912Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0920Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

May 29, 2024Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 31, 2023Routine
8
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Julia Pound Care Center

Organization Type

nonprofit

Chain Affiliation

Chain Name

Presbyterian Senior Living

Chain Size

11 facilities nationwide

Chain avg rating: 3.1/5 · Rank 8 of 12 (Worst)

Ownership & Management

Owners

Phi

Owner · Organization

100%

Key personnel

Bowser, NicoleW-2 Managing EmployeeVinette-Clay, MelissaW-2 Managing EmployeeBirdsall, JamesOfficer / DirectorChottiner, LawrenceOfficer / DirectorElliott, BrendaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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