Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 64 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 3 findings in latest survey
This facility has areas of concern that warrant careful consideration. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
John Knox Manor is generally well-regarded by families for its clean environment, friendly staff, and compassionate care for residents. While most reviewers praise the facility's atmosphere and attentiveness, some concerns exist regarding transparency in room assignments and occasional maintenance issues like odors.
Quality Themes
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Rating Trends
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Distribution · 72 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“THIS IS IMPORTANT: My trust has been verified. I have dropped in at various times of the day and night. Impressive, the way she is”
“Bingo game was in progress in a meeting room upon arrival; was well attended by residents. Residents were spoken to kindly as I could hear conversarions from the open doors nearby. Security measures were in place for sign in and entering the "memory" section.”
“A wonderful place to live I love it here and I would recommend it to all senior citizens it's wonderful activities that goes on the people are very friendly caring and loving the staff are the most wonderful people in the world I love them all”
Resident outcomes compared with national, state, and local averages · 15 measures
6
measures
8
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents who were physically restrained
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
John Knox Manor shows a mixed record with 8 deficiencies across 3 surveys, all corrected by the facility. The most recurring issues involve infection control (cited twice) and fire safety systems, along with problems in resident assessment, food safety, and electrical systems. While no complaints were filed by families, the facility had multiple deficiencies in their most recent 2024 survey, suggesting ongoing operational challenges despite corrections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
John Knox Manor INC I I
nonprofit
Owners
Presbytery of Sheppards and Lapsley
Owner (parent company) · Organization
Key personnel
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64 reviews from families & visitors
Official Website
Visit johnknoxmanor.com
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