John Knox Manor INC I I
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 64 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High staff turnover (64%)
- High RN turnover (82%)
Below average in AL · Below recommended RN staffing · Above recommended total nurse staffing · No penalties on record · Very few deficiencies
What this means for your family
John Knox Manor is highly regarded for its compassionate staff and active resident engagement, making it a strong choice for those seeking a supportive environment. When touring, we recommend asking specifically about the room assignment process and viewing the exact unit your loved one will occupy to ensure it meets your expectations.
Google Reviews
Google Reviews
64 reviews on Google“John Knox Manor is generally well-regarded by families for its clean environment, friendly staff, and compassionate care for residents. While most reviewers praise the facility's atmosphere and attentiveness, some concerns exist regarding transparency in room assignments and occasional maintenance issues like odors.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and compassionate staff
- Clean and well-maintained facility
- Active engagement with residents
- Secure memory care environment
Concerns
- Lack of transparency regarding room quality and remodeling (mentioned by 2 reviewers)
- Occasional reports of facility odors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 72 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the facility having a 2-star overall CMS rating, what specific steps is the leadership team currently taking to improve the quality of care and resident experience?
- 2I noticed a few comments regarding the condition of certain rooms; could you show us a variety of room options and explain your process for room maintenance and updates?
- 3How do you maintain a fresh and comfortable environment throughout the facility, and what is your protocol for addressing cleanliness concerns in common areas?
- 4Given the 3-star staffing rating, how do you ensure that residents receive consistent, personalized attention throughout the day and night?
- 5What does a typical day of engagement look like for residents, and how do you tailor these activities to those in the memory care unit?
- 6In the event of a medical emergency, what is your process for stabilizing a resident and how quickly do you communicate those situations to family members?
Personalized based on this facility's data
Key Review Excerpts
“THIS IS IMPORTANT: My trust has been verified. I have dropped in at various times of the day and night. Impressive, the way she is”
“Bingo game was in progress in a meeting room upon arrival; was well attended by residents. Residents were spoken to kindly as I could hear conversarions from the open doors nearby. Security measures were in place for sign in and entering the "memory" section.”
“A wonderful place to live I love it here and I would recommend it to all senior citizens it's wonderful activities that goes on the people are very friendly caring and loving the staff are the most wonderful people in the world I love them all”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
John Knox Manor shows a mixed record with 8 deficiencies across 3 surveys, all corrected by the facility. The most recurring issues involve infection control (cited twice) and fire safety systems, along with problems in resident assessment, food safety, and electrical systems. While no complaints were filed by families, the facility had multiple deficiencies in their most recent 2024 survey, suggesting ongoing operational challenges despite corrections.
Jan 4, 2024Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 10, 2019Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nov 8, 2018Routine2
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
John Knox Manor INC I I
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit johnknoxmanor.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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