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Nursing HomeMedicaid Investigative

Jesup Health and Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3100 Savannah Highway, Jesup, GA 3154572 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 40 Google reviews

5
4
3
2
1
Jesup Health and Rehab Nursing Home in Jesup, GA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • High staff turnover (54%)
  • High RN turnover (67%)

Bottom 25% in GA · Critically understaffed (RN) · Worst in MISSION HEALTH COMMUNITIES chain · $45,968 in fines

Source: Medicare data

What this means for your family

This facility has a strong reputation for physical therapy and a compassionate staff, but recent reviews indicate significant lapses in basic hygiene and communication. We recommend that families conduct an unannounced visit to observe daily care routines and specifically ask for the facility's protocol regarding medication management and family communication.

Google Reviews

Google Reviews

40 reviews on Google
Jesup Health and Rehab receives polarized feedback, with many reviewers praising the staff's kindness and the facility's atmosphere, while others report serious concerns regarding hygiene, medication management, and responsiveness. Families considering this facility should be aware of inconsistent reports regarding daily care standards and communication reliability.

Quality Themes

Tap a score for details
Food5.0Staff7.0Clean6.0Activities8.0Meds2.0MemoryN/AComms4.0ValueN/A

Strengths

  • Warm, attentive nursing and CNA staff
  • Effective physical therapy department
  • Clean and well-maintained facility
  • Compassionate, family-like environment

Concerns

  • Inconsistent hygiene and personal care for residents (mentioned by 3 reviewers)
  • Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
  • Issues with medication management and prescription accuracy (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(1)'20(7)'22(6)'24(2)'26(5)

Distribution · 41 analyzed

5
26
4
5
3
0
2
3
1
7

How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I've heard wonderful things about the warmth of your nursing and CNA staff; how do you foster that family-like environment for your residents?
  • 2What specific steps are in place to ensure medication accuracy and prevent any errors in prescription management?
  • 3How does the facility handle communication with family members if we have questions or need to reach someone quickly?
  • 4Can you tell me more about the physical therapy department and how it helps residents maintain their mobility?
  • 5What protocols are in place to ensure consistent personal hygiene and daily care for every resident?
  • 6How does the facility manage medical emergencies or sudden changes in a resident's health during the night?

Personalized based on this facility's data


Key Review Excerpts

I was there for 20 days, the staff was wonderful! Physical Therapy was very helpful and they have a great deal of patience.

Rehab patient · 2025★★★★★

The nursing staff is wonderful and everyone else is also. They are working so hard for my sister in many ways. I am blown away every day over the communication they have with me.

Long-term resident's family · 2020★★★★★

I go visit my family up there and he’s unable to speak, and one hand is always balled up, therefore it’s gonna need cleaning. Can anybody please explain to me why MY MOTHER had to do the nurses JOB and even tell them his hands needed to be cleaned?

Long-term resident's family · 2025★★☆☆☆
Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.33hrs
44%
Registered nurses for medical care
Total Nursing
3.44hrs
84%
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility24.6%
Worse than Avg
Here
24.6%
US
12.1%
GA
10.6%
Wayne
6.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
93.4%
GA
91.2%
Wayne
89.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
GA
95.0%
Wayne
90.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility19.9%
Worse than Avg
Here
19.9%
US
15.3%
GA
16.6%
Wayne
10.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.0%
Worse than Avg
Here
24.0%
US
15.5%
GA
20.1%
Wayne
16.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility18.1%
Worse than Avg
Here
18.1%
US
14.4%
GA
15.7%
Wayne
10.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.8%
Better than Avg
Here
87.8%
US
79.8%
GA
78.4%
Wayne
64.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.3%
Better than Avg
Here
87.3%
US
81.8%
GA
80.4%
Wayne
68.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.6%
Worse than Avg
Here
4.6%
US
1.6%
GA
2.4%
Wayne
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Near state avg (6.1)
4 complaint-triggered
$45,968 in fines

Families filed complaints leading to serious findings in November 2024 regarding protection from abuse and neglect, plus failure to properly report and respond to alleged violations. The facility has recurring issues with fire safety systems, resident assessment and care planning, and infection control across multiple surveys. While most past deficiencies show correction dates, some recent safety-related issues from May 2025 remain under correction plans, suggesting ongoing safety concerns.

May 30, 2025Routine
8
0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0646Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Nov 18, 2024Complaint
4
0600Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0835Immediate jeopardy · PatternCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Jun 22, 2023Routine
14
0001Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0678Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Oct 14, 2021Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Nov 18, 2024

$45,968

Ownership & Operations

Who Operates This Facility

Owner / Operator

Jesup Health and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Journey Healthcare

Chain Size

34 facilities nationwide

Chain avg rating: 2.5/5 · Rank 36 of 40 (Worst)

Ownership & Management

Owners

Gbd LLC

Owner · Organization

100%

Barres, LLC

Owner (parent company) · Organization

T and C Capital Assets, LLC

Owner (parent company) · Organization

Windward Health Partners LLC

Owner (parent company) · Organization

Crino, Bryan

Owner (parent company)

Feuer, Scott

Owner (parent company)

Lindeman, Stuart

Owner (parent company)

Passero, Joseph

Owner (parent company)

Key personnel

Delker, MichelleOfficer / DirectorLindeman, StuartOfficer / DirectorMission Health of Georgia, LLCManagerBarnes, MichelleManagerMane, MeaganManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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