Altamaha Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (13 vs median 5.0)
- High staff turnover (51%)
- High RN turnover (80%)
Bottom 25% in GA · Critically understaffed (RN) · Worst in BEACON HEALTH MANAGEMENT chain · $4,017 in fines
What this means for your family
Altamaha Healthcare Center has received high praise recently for its attentive staff and proactive communication with families, making it a strong candidate for those prioritizing regular updates. While older reviews raised concerns about management and food, the recent trend is overwhelmingly positive; however, we recommend scheduling a tour during a weekend to verify that the high level of care remains consistent during off-hours.
Google Reviews
Google Reviews
24 reviews on Google“Altamaha Healthcare Center receives high praise for its attentive nursing staff, cleanliness, and proactive communication with families regarding resident care. While most reviewers report positive experiences with staff responsiveness and facility conditions, there are isolated, older reports of poor management and food quality that contrast with recent feedback. Overall, families feel confident in the facility's ability to handle complex medical needs and provide compassionate support.”
Quality Themes
Tap a score for detailsStrengths
- Proactive and regular family communication
- Attentive and compassionate nursing staff
- Clean and well-maintained facility environment
- Effective handling of complex medical needs
Concerns
- Poor facility management and cleanliness (historical) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on facility maintenance, what specific steps have been taken recently to ensure the cleanliness and upkeep of the common areas and resident rooms?
- 2I noticed the facility has a 1-star CMS rating for staffing; could you walk me through your current staffing model and how you ensure consistent, high-quality care for all 62 residents?
- 3The reviews frequently highlight your team’s proactive communication with families—could you share how you typically keep us updated on any changes in a resident's health or daily status?
- 4With 13 recent state violations, what internal quality improvement processes have you implemented to address these findings and prevent future issues?
- 5How does your nursing team coordinate care for residents with complex medical needs, and what is your protocol for handling urgent medical situations that arise after hours?
- 6What does a typical daily activity schedule look like for residents here, and how do you encourage social engagement among the 62 residents?
Personalized based on this facility's data
Key Review Excerpts
“The employees communicate well with me so I can be of assistance and be informed of my brother's care. Special thanks to Belinda and Anita for getting my brother transferred to the hospital when they did”
“Thankfully, Altamaha welcomed him and gave our family so much peace. My dad (his brother) visits weekly. He always says the staff members are very courteous and seem to genuinely care for the residents.”
“Very clean facility and everyone is nice and attentive. Nurses pass medicines on time and the food is the best I've ever ate at a facility. Every staff is well trained and will help with anything you need or need to know.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning safety issues, with a critical accident hazard deficiency from August 2025 that remains uncorrected and families have filed four complaint-triggered reports. The most recurring problems involve medication management, resident rights and care planning, and safety systems. While most past issues were eventually corrected, the recent pattern shows persistent challenges with medication errors and safety supervision that families should carefully evaluate before considering placement.
Aug 9, 2025Routine20
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 9, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 31, 2024Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jul 31, 2024Complaint3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jun 24, 2022Routine6
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Federal Penalties
Fine
Jul 31, 2024
$4,017
Ownership & Operations
Who Operates This Facility
Altamaha Healthcare Center
for profit
Chain Affiliation
Beacon Health Management
13 facilities nationwide
Chain avg rating: 1.4/5 · Rank 16 of 17 (Worst)
Ownership & Management
Owners
Rwc Healthcare LLC
Owner · Organization
Pww Healthcare, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit altamahanh.com
Medicare data downloads
Original nursing home datasets
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