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Nursing HomeMedicaid Investigative

Altamaha Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1311 West Cherry Street, Jesup, GA 3154562 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 24 Google reviews

5
4
3
2
1
Altamaha Healthcare Center Nursing Home in Jesup, GA — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (13 vs median 5.0)
  • High staff turnover (51%)
  • High RN turnover (80%)

Bottom 25% in GA · Critically understaffed (RN) · Worst in BEACON HEALTH MANAGEMENT chain · $4,017 in fines

Source: Medicare data

What this means for your family

Altamaha Healthcare Center has received high praise recently for its attentive staff and proactive communication with families, making it a strong candidate for those prioritizing regular updates. While older reviews raised concerns about management and food, the recent trend is overwhelmingly positive; however, we recommend scheduling a tour during a weekend to verify that the high level of care remains consistent during off-hours.

Google Reviews

Google Reviews

24 reviews on Google
Altamaha Healthcare Center receives high praise for its attentive nursing staff, cleanliness, and proactive communication with families regarding resident care. While most reviewers report positive experiences with staff responsiveness and facility conditions, there are isolated, older reports of poor management and food quality that contrast with recent feedback. Overall, families feel confident in the facility's ability to handle complex medical needs and provide compassionate support.

Quality Themes

Tap a score for details
Food6.0Staff9.0Clean8.0Activities9.0Meds9.0MemoryN/AComms9.0ValueN/A

Strengths

  • Proactive and regular family communication
  • Attentive and compassionate nursing staff
  • Clean and well-maintained facility environment
  • Effective handling of complex medical needs

Concerns

  • Poor facility management and cleanliness (historical) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02018(1)3.02020(2)5.02021(1)5.02023(1)3.02024(5)4.92025(14)

Distribution · 24 analyzed

5
17
4
2
3
1
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent focus on facility maintenance, what specific steps have been taken recently to ensure the cleanliness and upkeep of the common areas and resident rooms?
  • 2I noticed the facility has a 1-star CMS rating for staffing; could you walk me through your current staffing model and how you ensure consistent, high-quality care for all 62 residents?
  • 3The reviews frequently highlight your team’s proactive communication with families—could you share how you typically keep us updated on any changes in a resident's health or daily status?
  • 4With 13 recent state violations, what internal quality improvement processes have you implemented to address these findings and prevent future issues?
  • 5How does your nursing team coordinate care for residents with complex medical needs, and what is your protocol for handling urgent medical situations that arise after hours?
  • 6What does a typical daily activity schedule look like for residents here, and how do you encourage social engagement among the 62 residents?

Personalized based on this facility's data


Key Review Excerpts

The employees communicate well with me so I can be of assistance and be informed of my brother's care. Special thanks to Belinda and Anita for getting my brother transferred to the hospital when they did

Long-term resident's family · 2025★★★★★

Thankfully, Altamaha welcomed him and gave our family so much peace. My dad (his brother) visits weekly. He always says the staff members are very courteous and seem to genuinely care for the residents.

Long-term resident's family · 2025★★★★★

Very clean facility and everyone is nice and attentive. Nurses pass medicines on time and the food is the best I've ever ate at a facility. Every staff is well trained and will help with anything you need or need to know.

Rehab patient · 2025★★★★★
Source: 24 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.25hrs
33%
Registered nurses for medical care
Total Nursing
2.90hrs
71%
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
100%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility29.1%
Worse than Avg
Here
29.1%
US
15.3%
GA
16.6%
Wayne
10.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility23.4%
Worse than Avg
Here
23.4%
US
12.1%
GA
10.6%
Wayne
6.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility31.0%
Worse than Avg
Here
31.0%
US
15.5%
GA
20.1%
Wayne
15.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.0%
Worse than Avg
Here
22.0%
US
14.4%
GA
15.7%
Wayne
10.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
GA
91.2%
Wayne
89.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
GA
95.0%
Wayne
90.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.4%
Better than Avg
Here
94.4%
US
79.8%
GA
78.4%
Wayne
64.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.0%
Better than Avg
Here
98.0%
US
81.8%
GA
80.4%
Wayne
68.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.1%
Worse than Avg
Here
3.1%
US
1.6%
GA
2.4%
Wayne
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
1penalties
Well above state avg (6.1)
4 complaint-triggered
$4,017 in fines

This facility has concerning safety issues, with a critical accident hazard deficiency from August 2025 that remains uncorrected and families have filed four complaint-triggered reports. The most recurring problems involve medication management, resident rights and care planning, and safety systems. While most past issues were eventually corrected, the recent pattern shows persistent challenges with medication errors and safety supervision that families should carefully evaluate before considering placement.

Aug 9, 2025Routine
20
0585Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0576Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Aug 9, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 31, 2024Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Jul 31, 2024Complaint
3
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jun 24, 2022Routine
6
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Federal Penalties

Fine

Jul 31, 2024

$4,017

Ownership & Operations

Who Operates This Facility

Owner / Operator

Altamaha Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Beacon Health Management

Chain Size

13 facilities nationwide

Chain avg rating: 1.4/5 · Rank 16 of 17 (Worst)

Ownership & Management

Owners

Rwc Healthcare LLC

Owner · Organization

100%

Pww Healthcare, LLC

Owner (parent company) · Organization

100%

Key personnel

Mukwindidza, ChidoW-2 Managing EmployeeBeacon Health Management LLCManagerWertheim, BruceManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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