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Nursing HomeMedicaid Investigative

Jefferson Nursing and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3840 Pointe Parkway, Beaumont, TX 77706120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 71 Google reviews

5
4
3
2
1
Jefferson Nursing and Rehabilitation Center Nursing Home in Beaumont, TX — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (9 vs median 8.0)
  • High staff turnover (60%)

Bottom 25% in Texas · Critically understaffed (RN) · Worst in WELLSENTIAL HEALTH chain · $194,652 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is an excellent choice for patients requiring intensive physical therapy or rehabilitation, as the therapy department is a standout strength. However, families must remain vigilant regarding medication management and nursing responsiveness, as some reviewers have reported serious lapses in care and communication.

Google Reviews

Google Reviews

71 reviews on Google
Families considering Jefferson Nursing and Rehabilitation Center will find a facility highly praised for its exceptional physical therapy and rehabilitation programs. While many reviewers celebrate the warm, family-like treatment from nursing and CNA staff, there are serious, critical allegations regarding medical neglect and patient safety that must be addressed. The facility's atmosphere is generally described as clean and welcoming, though some recent feedback highlights concerns regarding administrative communication and hygiene.

Quality Themes

Tap a score for details
Food3.0Staff9.0Clean7.0ActivitiesN/AMeds2.0MemoryN/AComms4.0ValueN/A

Strengths

  • Exceptional physical therapy and rehab programs
  • Compassionate and attentive nursing staff
  • Clean and pleasant-smelling environment
  • Welcoming and professional admissions process

Concerns

  • Serious allegations of medical neglect and patient safety failures (mentioned by 2 reviewers)
  • Inconsistent hygiene and cleanliness in certain areas (mentioned by 2 reviewers)
  • Poor communication regarding resident care and orientation (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'20(10)'22(13)'24(17)'26(2)

Distribution · 77 analyzed

5
59
4
3
3
1
2
0
1
14

How They Respond to Reviews

100%response rate
Good

The owner provides personalized responses that frequently acknowledge specific staff members and details mentioned in the reviews. While many responses use a consistent warm tone and closing, they actively mirror the reviewer's specific praise.

Questions for Your Tour

  • 1I noticed your team is very responsive to feedback from families; how do you typically communicate updates regarding changes in a resident's daily care plan?
  • 2We've heard wonderful things about your physical therapy and rehab programs; could you tell us more about how those are integrated into a resident's daily routine?
  • 3What specific protocols are in place to ensure medication management is handled accurately and consistently for every resident?
  • 4How does the nursing staff ensure that all residents' hygiene and personal care needs are met consistently throughout the day and night?
  • 5Could you describe the dining experience, specifically how mealtime is structured and how you address different dietary preferences?
  • 6What is the process for notifying family members immediately in the event of a medical emergency or a sudden change in health status?

Personalized based on this facility's data


Key Review Excerpts

My mother was a resident of this facility for a couple of months and I was very impressed by Nurse Cheryl and Nurse Shana who did an exceptional job caring for my mother, as well as Sam in the physical therapy dept.

Long-term resident's family · 2026★★★★

The Rehab team is amazing. My mother in law was here for Rehab. She successfully completed the program before returning to community.

Rehab patient's family · 2022★★★★★

My husband of 33 years went to this place after having hip replacement surgery. He wasn't there for 6 hours before he started to have problems they ignored him and left him to die all alone

Post-surgery patient's family · 2023☆☆☆☆
Source: 71 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.17hrs
22%
Registered nurses for medical care
Total Nursing
3.25hrs
79%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

13

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
93.4%
TX
96.9%
Jefferson
85.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
15.4%
TX
9.4%
Jefferson
19.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TX
2.5%
Jefferson
5.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.4%
Better than Avg
Here
10.4%
US
19.4%
TX
14.2%
Jefferson
16.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
95.5%
TX
98.0%
Jefferson
92.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.0%
Better than Avg
Here
10.0%
US
14.4%
TX
16.1%
Jefferson
11.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility83.0%
Mixed vs Avgs
Here
83.0%
US
81.8%
TX
89.2%
Jefferson
74.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility80.7%
Mixed vs Avgs
Here
80.7%
US
79.7%
TX
88.0%
Jefferson
73.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
TX
1.5%
Jefferson
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
1penalties
Near state avg (9.1)
11 complaint-triggered
$194,652 in fines

This facility has significant concerns with 11 complaint-triggered deficiencies out of 27 total violations, indicating families have repeatedly reported problems. The most recurring issues involve resident care planning and assessment, protection from abuse and neglect, and medication management. Recent complaints in 2025 involved serious abuse/neglect violations and safety hazards, while medication labeling and resident notification problems triggered earlier complaints. Though the facility reports correcting all violations, the pattern of family complaints about fundamental care and safety issues warrants careful evaluation during any visit.

Jul 31, 2025Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

May 17, 2025Complaint
4
0600Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0607Immediate jeopardy · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

May 30, 2024Routine
5
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0926Potential for harm · IsolatedCorrected

Environmental Deficiencies

Have policies on smoking.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Jan 22, 2024Complaint
1
0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Dec 29, 2023Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

May 23, 2023Complaint
4
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Federal Penalties

Fine

May 17, 2025

$194,652

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kirbyville I Enterprises, LLC

Organization Type

for profit

Management Company

REGENCY IHS OF JEFFERSON, LLC

Administrator

AMY ELIZABETH FONTENOT

Chain Affiliation

Chain Name

Wellsential Health

Chain Size

68 facilities nationwide

Chain avg rating: 2.8/5 · Rank 64 of 67 (Worst)

Ownership & Management

Owners

Liberty County Hospital District no. 1

Owner · Organization

100%

Regency Ihs of Jefferson LLC

Owner · Organization

Csv Rhea Management Holdco, LLC

Owner (parent company) · Organization

Dwd TX Holdings LLC

Owner (parent company) · Organization

Jack and Nancy Dwyer Workforce Development Center INC

Owner (parent company) · Organization

Reg Hg Opco 1, LLC

Owner (parent company) · Organization

Reg Hg Opco LLC

Owner (parent company) · Organization

Reg Operator Holdco LLC

Owner (parent company) · Organization

Regency Texas Holdings LLC

Owner (parent company) · Organization

Key personnel

Baird, DanielManaging Control - Governing BodyCarvajal, AntonioManaging Control - Governing BodyClapp, BarbaraManaging Control - Governing BodyCortese, DarenManaging Control - Governing BodyFregia, MiltonManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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