Brookdale Dowlen Oaks
Families consistently rate this highly — reviewers highlight compassionate and family-like staff. Schedule a visit to confirm the fit.
based on 33 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, family-like atmosphere and high-quality memory care. However, you should specifically ask management about their protocols for emergency response and staffing during off-hours to ensure your loved one's safety during critical moments.
Google Reviews
Google Reviews
33 reviews on Google“Families considering Brookdale Dowlen Oaks can expect a highly compassionate environment where staff members are frequently praised for treating residents like family. While the facility excels in memory care and emotional support, one critical report of a failure to provide emergency assistance should be investigated thoroughly during your visit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and family-like staff
- Exceptional memory care support
- Clean and well-maintained environment
- Engaging resident activities and outings
Concerns
- Failure to respond to emergency medical needs
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; what is your routine for ensuring the common areas stay so inviting for residents?
- 2We love the idea of a family-like atmosphere; how do the staff members personally bond with the residents during their daily routines?
- 3What are some of the favorite resident outings or engaging group activities that happen here at Dowlen Oaks?
- 4Can you walk us through the specific protocols in place to ensure staff can respond immediately to a resident's medical or emergency needs?
- 5Since you are memory care certified, what specialized programming do you offer to keep residents with cognitive decline active and engaged?
- 6How do you involve families in the community life here at Brookdale to ensure we stay connected to our loved one's daily experiences?
Personalized based on this facility's data
Key Review Excerpts
“My Aunt passed away last month after a long battle with Alzheimer's disease. Every single person who works in the memory care unit made the process bearable.”
“The staff's personal care and interest in the lives of the residents is to be commended. When I visit, I am treated as a valued member of the Brookdale family”
“Thoughtful loving care for the residents in a beautifully appointed setting. Food is out of this world too!!!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection records show one Life Safety Code violation identified in December 2022, which was corrected by January 2023. There are currently no active enforcement actions listed for this facility.
Dec 20, 2022Routine
Life Safety Code (1 violations)
The facility failed to protect hazardous areas as required by the referenced codes and standards.
Ownership & Operations
Who Operates This Facility
Summerville Senior Living, INC
for profit
RACHEL BITTLE
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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