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Assisted Living

Ivy Terrace at Garden Grove

Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.

11848 Valley View Street, West Garden Grove · Garden Grove, CA 9284572 bedsLicensed & Active
Google rating
4.4/5

based on 59 Google reviews

5
4
3
2
1
Ivy Terrace at Garden Grove Assisted Living in Garden Grove, CA — Street View
Street View

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What this means for your family

This facility is an excellent choice if you prioritize a vibrant social life and a clean, beautiful environment for your loved one. While recent years show exceptional care, families should verify current staffing stability and meal consistency, as these were historical points of concern.

Google Reviews

Google Reviews

59 reviews on Google
Ivy Terrace at Garden Grove (also referred to as Crescent Landing) is highly regarded for its warm, family-like atmosphere and exceptional activities programs. Families frequently praise the compassionate staff and the beautiful, clean, and well-maintained grounds, though some older reviews noted concerns regarding staff turnover and dining consistency.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean10.0Activities9.0MedsN/AMemory9.0Comms8.0Value7.0

Strengths

  • Compassionate and attentive caregiving staff
  • Engaging activities and musical entertainment
  • Clean, bright, and modern facility design
  • Beautifully maintained outdoor walking paths and gardens

Concerns

  • High staff turnover and inconsistent caregiving (mentioned by 2 reviewers)
  • Inconsistent meal preparation for specific dietary needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(3)'20(2)'22(9)'24(13)'26(2)

Distribution · 60 analyzed

5
46
4
7
3
0
2
0
1
7

How They Respond to Reviews

37%response rate
Generic

The owner relies heavily on repetitive templates and copy-paste phrases, particularly for 5-star reviews. While they occasionally personalize responses by mentioning specific staff members or names, many responses use identical wording across different reviewers.

Questions for Your Tour

  • 1We love how bright and modern the facility looks; could you tell us more about how the outdoor walking paths and gardens are used for resident activities?
  • 2With the beautiful musical entertainment mentioned by others, what kind of weekly activity calendar can my family member expect to participate in?
  • 3How does the care team ensure that specific dietary needs and meal preferences are consistently met during every mealtime?
  • 4What is your approach to staff training and retention to ensure that the caregiving remains consistent and attentive for all residents?
  • 5How is the communication handled between the care staff and families, especially if there is a change in a resident's medical needs?
  • 6In the event of a medical emergency after hours, what are the specific protocols for getting immediate care for a resident?

Personalized based on this facility's data


Key Review Excerpts

They have such caring workers that understand the needs of our loved one and the loved ones family. They make you feel like family when you visit and they keep you up to date with pictures of activities and things they are doing.

Long-term resident's family · 2025★★★★★

The staff at Crescent Landing take great care of the residence. They treat them like they are family.

Family member · 2023★★★★★

The care my father has received at Crescent Landing has been exceptional. They also provide activities for the residents and host events for family members to attend.

Family member · 2024★★★★★
Source: 59 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

9total
1 Type A— immediate health risk
4 Type B— non-compliance
Clean record— no deficiencies found
Apr 22, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Sep 26, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Jun 18, 2025Inspection
Clean

The facility underwent an Annual Required inspection and was generally observed to be clean, safe, and sanitary. The primary deficiency noted was related to staff recordkeeping, specifically the lack of proof of required annual training for multiple staff members. No Type A deficiencies were cited during this inspection.

Apr 23, 2025Other
Clean

FACILITY EVALUATION REPORT

Dec 12, 2024Inspection
Clean

The facility underwent an unannounced annual inspection. The report indicates that the facility was found to be compliant with the California Code of Regulations (Title 22, Division 6, Chapter 8), and no citations were issued at this time. The administrator was required to submit a full copy of the commercial insurance policy by 12/20/2024.

Oct 15, 2024Complaint
Clean

This report details an investigation into complaints regarding dietary needs, temperature control, and pest infestation. The investigation found that the allegations were deemed unfounded based on staff interviews and facility observations. No deficiencies were cited in this report.

Sep 17, 2024Complaint
Clean

This report details an investigation into allegations concerning staff providing transportation, mishandling medications, and failure to administer prescribed medication. The investigation found the allegations to be unfounded, with the report noting that medications are currently being administered per physician order.

Mar 11, 2024Complaint
Clean

This report details the findings of a complaint investigation conducted following an initial visit on December 12, 2023. The allegations regarding lack of supervision leading to multiple falls and a hip fracture were reviewed against facility records. Ultimately, the investigation concluded that the allegations were unsubstantiated due to evidence of ongoing vigilance measures by staff and hospice professionals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Welltower Tenant Group LLC; Oakmont Mgmt Group LLC

Administrator

COLEMAN, KYLE

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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