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Assisted Living

Brookdale Valley View

Families consistently rate this highly — reviewers highlight caring and responsive staff. Schedule a visit to confirm the fit.

5900 Chapman Ave, West Garden Grove · Garden Grove, CA 92845160 bedsLicensed & Active
Google rating
4.8/5

based on 12 Google reviews

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Brookdale Valley View Assisted Living in Garden Grove, CA — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking a clean, friendly, and active community where staff members are personally recognized for their care. You may want to inquire about their smoking policies near outdoor resident areas to ensure the air quality meets your preferences.

Google Reviews

Google Reviews

12 reviews on Google
Families can expect a warm, welcoming environment where residents frequently report being happy and well-entertained. While the staff is highly praised for being caring and responsive, one reviewer noted concerns regarding cigarette smoke near the sun deck.

Quality Themes

Food5.0Staff10.0Clean10.0Activities9.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Caring and responsive staff
  • Clean and well-maintained facility
  • Engaging daily activities
  • Welcoming atmosphere for visitors

Concerns

  • Smoking near outdoor resident areas

Rating Trends

Tap a year to see what changed

2345.02023(2)4.82025(9)5.02026(1)

Distribution · 12 analyzed

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How They Respond to Reviews

8%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It's wonderful to see how clean and well-maintained the facility looks; what is your routine for ensuring the common areas stay so inviting?
  • 2We've heard great things about the energy here, so could you tell us more about the types of engaging daily activities planned for the residents?
  • 3Since we want to ensure a comfortable environment for everyone, how do you manage smoke-free zones near the outdoor resident areas?
  • 4In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident?
  • 5I noticed you have a presence on review platforms; how does the management team typically use resident and family feedback to improve the facility?
  • 6With a community of this size, how do you ensure that the staff remains as responsive and attentive to individual needs as people describe?

Personalized based on this facility's data


Key Review Excerpts

Everyone who has visited my mother wants to live there too. Friendly and responsive staff. Clean and well kept facility. Residents are happy and entertained. Mom loves it.

Family member of a resident · 2023★★★★★

I would tell anyone that was looking for a safe, warm, caring, with great food, come to Brookdale Valley View! Mel and Kevin are amazing, I am so lucky to be here!

Resident · 2025★★★★★

The receptionist probably smokes at least a pack of cigarettes a day and occasionally smokes right below the sun deck on the second floor. Making a breath of fresh air a little difficult and somwhat frustrating, other that, it is a very inviting community and very caring staff. :)

Visitor · 2025★★★★
Source: 12 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

27total
8 Type A— immediate health risk
5 Type B— non-compliance
Clean record— no deficiencies found
Dec 17, 2025Other
Clean

The inspection was a case management follow-up regarding a death report. The primary finding was a failure by the facility to notify the department in writing regarding a change in administrator. This deficiency is classified as Type B, indicating a potential risk that requires correction.

Sep 9, 2025Other
Clean

The facility underwent an unannounced case management visit to follow up on an incident report (SOC 341) concerning a resident's skin tear. The Licensing Program Analyst observed no immediate health or safety concerns during the visit. The report indicates that no deficiencies were cited.

Jul 11, 2025Complaint
Clean

The complaint investigation found the allegation of medication mismanagement to be Substantiated. Two deficiencies were cited, including a Type A citation for failing to assist with self-administered medications and another Type A citation regarding missed doses due to supply issues. Immediate corrective action is required to address these significant safety concerns.

Jul 10, 2025Complaint
Clean

This report details an investigation into a complaint regarding uncomfortable resident room temperatures. The investigation found that the allegation was unfounded, as facility documentation indicated temperatures were within regulatory guidelines. No deficiencies were cited in this report.

Jul 10, 2025Other
Clean

This report details an investigation into a complaint regarding uncomfortable resident room temperatures. The investigation found that the allegation was unfounded, as facility documentation indicated temperatures were within regulatory guidelines. No deficiencies were cited in this report.

Jun 18, 2025Inspection
Clean

The facility underwent an unannounced Annual Required inspection. The inspector reviewed resident and staff files, toured the physical plant, and checked food service and first aid kits. No deficiencies were noted in the areas inspected per Title 22 Division 6 of the California Code of Regulations.

May 29, 2025Other
Clean

The inspection was an unannounced case management visit to follow up on a submitted SOC 341. The analyst observed the facility and spoke with residents, noting that the resident appeared clean and well taken care of. No specific deficiencies were cited in the provided report content.

Feb 24, 2025Other
Clean

The facility underwent an unannounced case management visit to follow up on an incident report. The visit involved reviewing documentation regarding a resident's fall and subsequent medical issues. No specific deficiencies were cited in the provided report content.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Summerville at Cobbco INC; Emeritus Corporation

Administrator

JOHN GOODWIN

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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