Ivy Park at Tustin
Families consistently rate this highly — reviewers highlight warm and welcoming staff. Schedule a visit to confirm the fit.
based on 31 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, intimate environment, especially for those needing memory care support. However, you should specifically inquire about their medication administration protocols during meal times and ask about staffing levels during evening and weekend shifts.
Google Reviews
Google Reviews
31 reviews on Google“Families generally praise the facility for its warm, home-like atmosphere and the kindness of its staff, particularly in the memory care and assisted living settings. However, some reviewers have raised serious concerns regarding inconsistent medication timing, potential understaffing, and aggressive upselling of services.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming staff
- Engaging activities and programs
- High-quality, fresh dining options
- Intimate and home-like environment
Concerns
- Medication administration delays due to dining policies
- Staffing shortages and overworked employees
- Aggressive upselling of additional services
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
The owner relies heavily on repetitive, templated responses for 5-star reviews, often using the exact same phrasing for different users. While they do attempt to address negative reviews by providing contact information, the positive engagement lacks genuine personalization.
Questions for Your Tour
- 1Since the community has such a lovely, intimate feel, how do you ensure that every resident gets personalized attention during meal times?
- 2We love hearing about the engaging programs here; could you walk us through what a typical weekly activity calendar looks like for the residents?
- 3With the dining experience being a highlight, how is the medication administration schedule coordinated so it doesn't interfere with enjoying the fresh meals?
- 4How does the nursing team handle medical emergencies or urgent care needs during the overnight hours?
- 5We noticed the management is very active in communicating with families through reviews; how can we best stay in the loop regarding daily updates or changes in care?
- 6As we look at the long-term plan, how do you approach discussing additional care services or transitions in levels of support?
Personalized based on this facility's data
Key Review Excerpts
“Ivy Park at Tustin is a remarkably special place! Our loved one with cognitive impairment has been able to transition beautifully into this community.”
“Staff is not permitted to give medications at the dining table, so any medications that were to be given with meals were late -- sometimes very late.”
“The staff at Ivy Park are truly remarkable—kind, attentive, and genuinely welcoming.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 1, 2026OtherClean
FACILITY EVALUATION REPORT
Jul 3, 2025InspectionClean
The facility underwent a required annual inspection on July 3, 2025. The Licensing Program Analyst observed the facility to be clean and compliant across various areas, including resident rooms, common areas, and safety equipment. No deficiencies were cited during this inspection.
Jul 23, 2024OtherClean
The facility underwent a follow-up Pre-Licensing continuation visit to address previous issues. While the report notes that the items reviewed during this visit have been addressed and corrected, four specific deficiencies were cited during the initial review period. These deficiencies relate to water temperature monitoring, public record posting, completing the disaster plan, and displaying the Administrator's Certificate.
Jul 18, 2024OtherClean
The pre-licensing inspection identified several areas needing correction before licensure can be granted. Deficiencies include improper water temperatures in two resident bathrooms, missing required public records postings, an incomplete Emergency Disaster Plan, and the failure to display the Administrator's Certificate. The facility was advised that all noted items must be corrected by Tuesday, July 23, 2024.
Ownership & Operations
Who Operates This Facility
Transformer Opco Llc;oakmont Management Group LLC
LOUER, SANDRA ACOSTA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit ivyliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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