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Public Google reviewers rate this highly and often mention warm and welcoming staff. Schedule a visit to confirm the fit.
based on 31 Google reviews
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Public Google reviewers rate Ivy Park at Tustin highly. Reviewers highlight: warm and welcoming staff, engaging activities and programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise the facility for its warm, home-like atmosphere and the kindness of its staff, particularly in the memory care and assisted living settings. However, some reviewers have raised serious concerns regarding inconsistent medication timing, potential understaffing, and aggressive upselling of services.
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Distribution · 32 analyzed
The owner relies heavily on repetitive, templated responses for 5-star reviews, often using the exact same phrasing for different users. While they do attempt to address negative reviews by providing contact information, the positive engagement lacks genuine personalization.
Personalized based on this facility's data
Key Review Excerpts
“Ivy Park at Tustin is a remarkably special place! Our loved one with cognitive impairment has been able to transition beautifully into this community.”
“Staff is not permitted to give medications at the dining table, so any medications that were to be given with meals were late -- sometimes very late.”
“The staff at Ivy Park are truly remarkable—kind, attentive, and genuinely welcoming.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
The facility underwent a required annual inspection on July 3, 2025. The Licensing Program Analyst observed the facility to be clean and compliant across various areas, including resident rooms, common areas, and safety equipment. No deficiencies were cited during this inspection.
The facility underwent a follow-up Pre-Licensing continuation visit to address previous issues. While the report notes that the items reviewed during this visit have been addressed and corrected, four specific deficiencies were cited during the initial review period. These deficiencies relate to water temperature monitoring, public record posting, completing the disaster plan, and displaying the Administrator's Certificate.
The pre-licensing inspection identified several areas needing correction before licensure can be granted. Deficiencies include improper water temperatures in two resident bathrooms, missing required public records postings, an incomplete Emergency Disaster Plan, and the failure to display the Administrator's Certificate. The facility was advised that all noted items must be corrected by Tuesday, July 23, 2024.
Transformer Opco Llc;oakmont Management Group LLC
LOUER, SANDRA ACOSTA
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Google Reviews
31 reviews from families & visitors
Official Website
Visit ivyliving.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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