Interactions Residential Treatment
Reviewer feedback raises concerns — investigate before committing.
based on 170 Google reviews
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What this means for your family
Reviewer feedback for Interactions Residential Treatment suggests areas to investigate further. We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Google Reviews
Google Reviews
170 reviews on Google“[MISMATCH] Google reviews appear to be for a mental health/psychiatric hospital, not this facility. Review data may be inaccurate.”
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since you are such a close-knit community of 16 residents, how do you foster a sense of family and connection among everyone living here?
- 2I noticed you are very engaged in communicating with families online; how does that level of communication translate to daily updates for us regarding our loved one?
- 3What does a typical day look like in terms of organized activities and social outings for the residents?
- 4With a smaller residential setting, what is your specific protocol for managing medical emergencies or sudden changes in health after hours?
- 5How do you ensure that the personalized care needs of each resident are met within this intimate group size?
- 6What kind of nutritional support and meal planning is available to ensure residents are eating well and enjoying their food?
Personalized based on this facility's data
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious concerns regarding staff conduct, including instances of verbal mistreatment and physical aggression toward residents. While the facility has submitted corrective action plans for past incidents, these reports indicate significant issues with staff-resident interactions.
Aug 4, 2025Complaint
Staff member Takeela Mapp attempted to punch Resident A; staff was observed using a boxing stance, verbal aggression, and using blocking pads to smother a resident's face during a restraint.
Apr 9, 2025Complaint
Staff member Daniel Molero verbally mistreated residents, specifically telling Resident A to 'shut the fuck up' following a verbal altercation.
Mar 14, 2025RoutineCleanReport
No deficiencies found during this inspection.
May 21, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Pine Rest Christian Mental Health Services
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
170 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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