Ignite Medical Resort Blue Springs
Strong Medicare quality ratings; families often praise modern, clean, and attractive facility. Still worth an in-person visit.
based on 464 Google reviews
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What this means for your family
This facility offers a modern, clean environment and a highly effective therapy team, making it a strong candidate for short-term rehabilitation. However, families should be prepared to be highly involved advocates, as multiple reviewers noted that call light response times and communication can be inconsistent, particularly on weekends.
Google Reviews
Google Reviews
464 reviews on Google“Ignite Medical Resort Blue Springs is frequently praised for its modern, clean facility and friendly, welcoming staff. While many families report positive rehabilitation outcomes and appreciate the hotel-like atmosphere, a recurring subset of reviewers highlights significant concerns regarding understaffing, slow response times to call lights, and inconsistent communication with family members.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and attractive facility
- Friendly and welcoming front-desk staff
- Effective physical and occupational therapy teams
- Spacious, comfortable private rooms
Concerns
- Slow response times to call lights (mentioned by 4 reviewers)
- Understaffing, especially on weekends (mentioned by 3 reviewers)
- Inconsistent or poor communication with family (mentioned by 3 reviewers)
- Issues with food quality or accuracy of orders (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 212 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your facility is very active in responding to online feedback; what is your preferred method for keeping families updated on their loved one's daily progress and care changes?
- 2Given that weekends can sometimes be a busier time for your team, how do you ensure consistent staffing levels and timely responses to resident call lights during those days?
- 3Your therapy department receives a lot of praise; how do you integrate those physical and occupational therapy goals into the resident's daily routine outside of scheduled sessions?
- 4I see that you have a modern and spacious facility, but how do you manage the dining experience to ensure that meal orders are accurate and meet the specific nutritional needs of each resident?
- 5With a 5-star CMS rating, what specific protocols do you have in place to maintain high standards of care during medical emergencies or sudden changes in a resident's health?
- 6What opportunities are available for residents to socialize and participate in activities that help them feel connected to the rest of the community here?
Personalized based on this facility's data
Key Review Excerpts
“The facility is very clean, PLEASANT, light scent in the entryway and NO unpleasant odors back in patient/resident areas. A beautiful and well equipped PT area, lovely coffee bar, friendly and caring staff.”
“My sister and I were there with our mother everyday and night, because we felt our mother wasn't getting the care she needed and deserved.”
“The staff juggle dealing with a lot of residents and their various needs, but somehow manage to stay on top of pressing needs. Place is very clean and friendly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with families filing 7 complaint-triggered deficiencies, particularly around resident care quality and safety issues. The most recurring problems involve fire safety and building systems, infection control, and quality of care including bladder/bowel management. While the facility has corrected most issues when cited, the repeated complaints about basic care standards and the high volume of safety violations across multiple surveys suggest ongoing operational challenges that families should carefully consider.
Apr 24, 2025Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Oct 10, 2024Routine11
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Oct 10, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Feb 23, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jun 16, 2023Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Dec 13, 2022Routine22
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Construct fire resistant interior walls.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ownership & Operations
Who Operates This Facility
Ignite Medical Resort Blue Springs
for profit
Chain Affiliation
Ignite Medical Resorts
25 facilities nationwide
Chain avg rating: 2.7/5 · Rank 4 of 22 (Best)
Ownership & Management
Owners
Hageman Investments LLC
Owner · Organization
Ignite Ind LLC
Owner · Organization
Hageman Family Tr
Owner (parent company) · Organization
Ignite Ind Jv LLC
Owner (parent company) · Organization
Prestige Worldwide Ind LLC
Owner (parent company) · Organization
Hageman, Shane
Owner (parent company)
Gold Pearl, LLC
Owner (parent company) · Organization
Israel Family Investment Trust
Owner (parent company) · Organization
Israel Investment Tr
Owner (parent company) · Organization
Carr, Jared
Owner (parent company)
Gobst, Ryan
Owner (parent company)
Griffitt, Kyla
Owner (parent company)
Hageman, Sandra
Owner (parent company)
Hageman, Steve
Owner (parent company)
Jablonski, Nicole
Owner (parent company)
Mcfarlane, John
Owner (parent company)
Rogers, Dylan
Owner (parent company)
Rose, Marc
Owner (parent company)
Thengil, Mathew
Owner (parent company)
White, Jim
Owner (parent company)
Berger, Aviva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Israel, Yehudis
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
464 reviews from families & visitors
Official Website
Visit ignitemedicalresorts.com
Medicare data downloads
Original nursing home datasets
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