Hunter Creek Health and Rehabilitation, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 51 Google reviews
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What this means for your family
While Hunter Creek has a very helpful administrative team that excels at navigating Medicaid and discharge planning, the facility faces recurring complaints regarding cleanliness and basic nursing responsiveness. If you choose this facility, plan to be a frequent, active presence to ensure your loved one's hygiene and daily care needs are met consistently.
Google Reviews
Google Reviews
51 reviews on Google“Hunter Creek Health and Rehabilitation receives polarized feedback, with some families praising the administrative staff and specific nurses for their dedication, while others report serious concerns regarding cleanliness and basic patient care. While some visitors describe a warm, family-like environment, multiple reviewers have documented issues with hygiene, slow response times, and inconsistent nursing care. Families considering this facility should conduct a thorough walk-through and remain actively involved in their loved one's daily care.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and knowledgeable administrative staff
- Warm, family-like atmosphere
- Effective discharge planning and Medicaid assistance
- Engaging activities and community involvement
Concerns
- Poor cleanliness and facility maintenance (mentioned by 4 reviewers)
- Slow response times and lack of staff attentiveness (mentioned by 4 reviewers)
- Inconsistent hygiene and bathing schedules (mentioned by 3 reviewers)
- Inconsistent medication management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very responsive to online feedback; how do you apply that same level of communication when addressing family concerns about daily hygiene or bathing schedules?
- 2With the current focus on facility maintenance, what specific steps are being taken to improve the cleanliness and upkeep of the resident living areas?
- 3Since your staffing rating is strong, how do you ensure that staff members remain attentive and available to residents during peak hours when response times might otherwise be delayed?
- 4Given the feedback regarding medication management, could you walk me through your internal process for ensuring accuracy and consistency for residents?
- 5I see you have a very active community presence; what are some of the most popular daily activities that help create that warm, family-like atmosphere residents enjoy?
- 6How does your nursing team coordinate with local hospitals or emergency services to ensure seamless medical care if a resident’s health needs change suddenly?
Personalized based on this facility's data
Key Review Excerpts
“The rooms are dirty and not maintained. There is mold in the ceiling, and the nurses don't care about the patients.”
“My mother was at this rehab months ago and out of her 21 day stay she only had one bath.”
“The nurses and CNA’s were caring and very professional and made sure my Aunt needs were met. The Therapy team worked really well with her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hunter Creek has a pattern of recurring deficiencies across three surveys, with fire safety and food service being the most problematic areas. The facility has repeatedly struggled with smoke barriers, cooking facility protection, food storage and preparation, and waste disposal issues appearing in multiple inspections from 2018 to 2022. While all violations were eventually corrected, the recurring nature suggests ongoing operational challenges that families should discuss during visits.
Apr 14, 2022Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Jun 6, 2019Routine6
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Provide properly protected cooking facilities.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Jun 7, 2018Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Ownership & Operations
Who Operates This Facility
Hunter Creek Health and Rehabilitation, LLC
for profit
Chain Affiliation
Nhs Management
43 facilities nationwide
Chain avg rating: 2.8/5 · Rank 25 of 43
Ownership & Management
Owners
Nhs Operations LLC
Owner · Organization
James Norman Estes Jr Tr
Owner (parent company) · Organization
Jennifer Lee Estes Tr 031093
Owner (parent company) · Organization
Estes, James
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit huntercreekhealthandrehab.com
Medicare data downloads
Original nursing home datasets
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