Humphrey Family Care
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State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Jan 15, 2026ComplaintCleanReport
No deficiencies found during this inspection.
Jan 15, 2026Complaint
The facility failed to maintain plumbing equipment in a safe and operating condition. Specifically, routine maintenance was not completed to prevent the septic system from backing up into the facility, necessitating an emergency move of residents.
Jan 24, 2025Follow-up
The facility failed to maintain plumbing equipment in a safe and operating condition because the telemetry system for the pump and haul system was not functioning. This malfunction resulted in plumbing backups and prevented residents from being able to flush toilets.
The facility failed to ensure that the rights of all residents are maintained and exercised without hindrance. This was noted as a follow-up to a previously identified Type B violation.
Jan 24, 2025Follow-up
The facility failed to maintain plumbing equipment in a safe and operating condition because the telemetry system was not functioning properly. This malfunction resulted in the plumbing backing up and prevented residents from being able to flush toilets.
The facility failed to abate a previous Type B violation regarding the maintenance of residents' rights. Based on interviews and observations, the facility was unable to ensure that rights are exercised without hindrance.
Oct 7, 2024Follow-up
The facility failed to ensure that one of three exit doors accessible to a resident known to be intermittently disoriented was equipped with a functioning door alarm of sufficient volume. Observations and resident interviews revealed that the alarm on the right-side exit door did not make an audible sound when opened and closed.
The facility failed to maintain proper safety measures for residents identified as wanderers or those who are intermittently disoriented. Specifically, the alarm system on a designated exit door was not functioning at an appropriate volume to be heard by staff, posing a risk to resident safety.
Oct 7, 2024Follow-up
The facility failed to ensure that one of three exit doors accessible to a resident known to be intermittently disoriented was equipped with a working alarm of sufficient volume. Observations and resident interviews revealed that the alarm on the right-side exit door did not make an audible sound when opened, despite an alarm being attached to the door.
Nov 9, 2023Follow-up
The facility failed to ensure the clarification of medication orders for at least one sampled resident. Specifically, there was a discrepancy between the resident's physician orders and the FL-2 forms regarding Levemir insulin, and the facility did not contact the prescribing practitioner to verify the correct dosage or start date.
Nov 9, 2023Follow-up
The facility failed to ensure the clarification of medication orders for one resident. Specifically, there was a discrepancy between the physician's order sheet and the FL2 form regarding the administration of Levemir insulin.
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