Nursing HomeMedicaid Medicare 5-star

Homestead Village, INC

Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained grounds and facilities. Still worth an in-person visit.

1800 Village Circle, Lancaster, PA 17604|60 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 104 Google reviews

(717) 397-4831 Directions Website

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What this means for your family

Homestead Village, INC has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, well-maintained grounds and facilities and active and engaging independent living lifestyle. Review the component ratings and current source records before deciding.

Google Reviews

104 public Google reviews available

Homestead Village is a sprawling retirement community that receives high praise for its independent living environment, well-maintained grounds, and friendly staff. However, families report significant concerns regarding the quality of care in the nursing and hospice units, specifically citing issues with hygiene, communication, and responsiveness to medical needs. Potential residents should be aware that the facility is currently undergoing major renovations, which some visitors find disruptive.

Quality Themes

Tap a score for details

Strengths

Beautiful, well-maintained grounds and facilities
Active and engaging independent living lifestyle
Friendly and helpful staff in independent living
Strong physical therapy department

Concerns

Neglect and poor hygiene in nursing/hospice care (mentioned by 2 reviewers)
Lack of communication with families during medical crises (mentioned by 2 reviewers)
Understaffing and slow response times (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 70 analyzed

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Given the strong reputation of your physical therapy department, how do you integrate those services into the daily routine for residents in the nursing care wing?
2I noticed that the grounds are beautifully maintained; what kind of outdoor activities or social programs are available specifically for residents who need nursing support?
3Could you walk me through your standard communication protocol when a resident experiences a sudden change in health or a medical crisis?
4With the nursing care side of the facility, what specific measures are in place to ensure consistent hygiene and personalized attention for every resident throughout the day and night?
5I appreciate that you actively engage with feedback online; how do you use family input to improve the quality of care and response times within the nursing unit?
6How does your staffing model ensure that residents receive timely assistance when they call for help, especially during evening or weekend hours?

Personalized based on this facility's data

Key Review Excerpts

“But she got sick and had to nursing and that was awful the left her sit in wet diapers and they wouldnt help her with her meal. 2 weeks ago she went to the hospital with pneumonia and when they sent her back she couldn't shake it so they decided to put her in hospice and never notify the family”

Memory care family member · 2023★☆☆☆☆

“Independent Living Residents must Ask for the help they need. Be sure to learn what the options are for extra care when needed.”

Independent living resident's friend · 2023★★★☆☆

Source: 70 Google reviews in the current analysis set; Google reports 104 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.76hrs

Registered nurses for medical care

Total Nursing

4.87hrs

All nurses + aides combined

Staff Turnover

40%

Lower is better (< 30% = good)

RN Turnover

33%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on antipsychotic medication

↓ Lower is better

This Facility27.3%

Worse than Avg

Here

27.3%

15.5%

17.7%

Lancaster

19.7%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.2%

Better than Avg

Here

98.2%

93.4%

87.1%

Lancaster

90.7%

Residents with depression symptoms

↓ Lower is better

This Facility1.4%

Better than Avg

Here

1.4%

12.1%

8.3%

Lancaster

4.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility29.0%

Worse than Avg

Here

29.0%

19.4%

26.0%

Lancaster

28.9%

Residents whose walking got worse

↓ Lower is better

This Facility21.8%

Worse than Avg

Here

21.8%

15.3%

18.4%

Lancaster

21.6%

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

93.5%

Lancaster

95.4%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility96.2%

Better than Avg

Here

96.2%

79.8%

68.7%

Lancaster

75.1%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility94.7%

Better than Avg

Here

94.7%

81.8%

69.2%

Lancaster

76.1%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.4%

Lancaster

1.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

9findings in history

Latest survey: 1 · well below PA avg (10.1)

1 complaint-triggered findings

Homestead Village has recurring issues with nutrition and hydration that persisted across both recent surveys, alongside problems with medication management and safety oversight. The facility was cited for inadequate food and fluid provision in both 2024 and 2025, while also having deficiencies in accident prevention, wound care, resident assessments, and pharmacy oversight. All violations have been corrected according to federal records.

Mar 5, 2026Routine1 finding

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 2, 2026Complaint1 finding

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 21, 2025Routine2 findings

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Mar 1, 2024Routine5 findings

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Homestead Village, INC

Organization Type

nonprofit

Ownership & Management

Owners

Clausen, Joel

Owner

Mincin, Kathy

Owner

Motter, Douglas

Owner

Tallarico, Laura

Owner

Key personnel

Clausen, JoelOfficer / DirectorBoben, JoanOfficer / DirectorCarson, SusanOfficer / DirectorGerfin, MichaelOfficer / DirectorMincin, KathyOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(717) 397-4831

homesteadvillage.org

1800 Village Circle

Lancaster, PA 17604

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

104 reviews from families & visitors

Official Website

Visit homesteadvillage.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.