Abbeyville Skilled Nursing and Rehabilitation Cent
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 126 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (11 vs median 8.0)
- High staff turnover (60%)
Below average in PA · Below recommended RN staffing · No penalties on record
What this means for your family
Abbeyville has a strong reputation for its physical and occupational therapy departments, which many families find helpful for recovery. However, the facility suffers from persistent, serious complaints regarding understaffing and slow response times. If you choose this facility, we strongly advise you to visit frequently, monitor your loved one's hygiene and medical care closely, and establish a direct line of communication with a specific supervisor.
Google Reviews
Google Reviews
126 reviews on Google“Abbeyville Skilled Nursing and Rehabilitation Center receives highly polarized feedback, with many families praising the dedicated physical and occupational therapy teams and friendly nursing staff. However, a significant number of reviewers report critical failures in basic care, including slow response times to call bells, poor hygiene, and neglect of medical needs. Families should be aware that while many have positive experiences, there is a recurring pattern of understaffing and communication breakdowns that can lead to serious health complications.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Friendly and welcoming front-desk staff
- Compassionate and dedicated nursing aides
- Clean and bright facility environment
Concerns
- Severe understaffing leading to long wait times for call bells (mentioned by 9 reviewers)
- Poor hygiene, including bedsores, infections, and dirty rooms (mentioned by 7 reviewers)
- Neglect of medical needs, including medication errors and lack of wound care (mentioned by 6 reviewers)
- Poor communication and unreturned phone calls from administration (mentioned by 5 reviewers)
- Missing personal belongings and clothing (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 107 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that your team is very active in responding to online feedback; how do you use that family input to improve daily operations and communication?
- 2Given the current staffing levels, what is your specific protocol for ensuring that call bells are answered promptly, especially during overnight or weekend shifts?
- 3Could you walk me through your facility's process for daily room cleaning and routine skin checks to ensure residents remain comfortable and infection-free?
- 4Since your therapy department is highly regarded, how do you coordinate the transition from intensive rehabilitation back into the daily routine of the nursing unit?
- 5What specific safeguards and tracking systems do you have in place to ensure that residents' personal belongings and clothing are kept secure and returned after laundry?
- 6How does your nursing team manage medication administration and wound care documentation to ensure consistency, particularly when there are shift changes?
Personalized based on this facility's data
Key Review Excerpts
“The staff rarely answered call buttons, never got her out of bed, and ignored her care needs. The facility has mice, and my mom suffered from multiple UTIs, infections, and bedsores.”
“The nursing staff here a wonderful, they keep a smile on their faces even when they are short staffed. The therapists here (PT/OT) are amazing. It was a rocky start, but things are looking up!”
“My father was here for less than a week after a hospital stay. He is immobile due to advanced Parkinson’s. He was not given his medication and when my mother became upset she was told by a nurse that she was crazy and needed therapy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
9
measures
4
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, with 19 of 32 deficiencies triggered by family reports. The most recurring issues involve treatment and care quality, care planning problems, and resident rights violations including poor communication about health status and transfers. While all deficiencies show correction dates, the pattern of repeated problems in core care areas—particularly treatment quality appearing in six separate surveys—suggests ongoing challenges families should carefully evaluate during visits.
Aug 19, 2025Complaint6
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Feb 7, 2025Routine5
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jan 23, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Dec 26, 2024Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 13, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 11, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ownership & Operations
Who Operates This Facility
Abbeyville Skilled Nursing and Rehabilitation Cent
for profit
Chain Affiliation
Genesis Healthcare
187 facilities nationwide
Chain avg rating: 2.4/5 · Rank 120 of 188
Ownership & Management
Owners
Genesis Pm Pa Operations LLC
Owner · Organization
Genesis Healthcare LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
126 reviews from families & visitors
Official Website
Visit abbeyvillenursingandrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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