Home of the Good Shepherd Saratoga
Families consistently rate this highly — reviewers highlight warm, attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 21 Google reviews
Watch Home of the Good Shepherd Saratoga
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What this means for your family
This facility is highly regarded for its vibrant activity program and compassionate care staff, making it a strong contender for social residents. However, families should be aware of inconsistent reports regarding cleanliness and management responsiveness; we recommend touring the specific wing your loved one would occupy and asking how management handles formal complaints.
Google Reviews
Google Reviews
21 reviews on Google“Home of the Good Shepherd generally receives high praise for its compassionate staff, engaging activity programs, and attractive facility environment. However, some families have reported significant concerns regarding management responsiveness, cleanliness in resident areas, and inconsistent care standards.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Engaging and creative activity programs
- Well-maintained, beautiful facility
- Strong reputation for end-of-life care
Concerns
- Management responsiveness and communication (mentioned by 2 reviewers)
- Cleanliness and maintenance issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; what is your preferred process for keeping families updated on their loved one's daily well-being?
- 2Given the facility's reputation for excellent end-of-life care, how does your nursing staff coordinate with families to ensure comfort and dignity during those transitions?
- 3Your activity calendar looks quite creative; could you walk me through a typical afternoon and how you encourage residents to participate in these programs?
- 4What is your current protocol for routine housekeeping and maintenance to ensure that common areas and resident suites remain in top condition?
- 5Since communication is so vital for peace of mind, what is the best way for us to reach out to management if we have a specific question or concern regarding care?
- 6How does your nursing team handle medical emergencies or sudden changes in health status, and at what point is a family member typically notified?
Personalized based on this facility's data
Key Review Excerpts
“Dorene brings such energy, compassion, and creativity to everything she does. She goes above and beyond to ensure the residents are engaged, uplifted, and truly enjoying their days.”
“They provide allot of services for the amount charged, compared to other area communities. They are skilled, caring workers who treat us w/ kindness & respect.”
“My aunt's bathroom is not as clean as it should be, and there is a urine smell on the corridor. There aren't many staff members visible.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
10 violations from 9 inspections
Oct 20, 2025RoutineCleanReport
No deficiencies found during this inspection.
Aug 21, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 30, 2025Routine
Resident services
Resident services
Resident services
Resident services
May 20, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 13, 2024Routine
Resident services
Admission standards
Responsibilities of providers; required notif
Food service
Resident services
Mar 28, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Mar 4, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Feb 2, 2023Complaint
Resident services
Ownership & Operations
Who Operates This Facility
The Church Aid of the Protestant Episcopal Church in the Town of Saratoga Springs, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit homeofthegoodshepherd.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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