Hillside Village of De Soto Rehabilitation and Nur
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 55 Google reviews
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What this means for your family
Hillside Village receives high marks for its compassionate staff and clean environment, making it a strong candidate for rehabilitation and long-term care. However, if your loved one has strict dietary requirements, be sure to have a detailed conversation with the nursing director to ensure they can accommodate specific medical needs.
Google Reviews
Google Reviews
55 reviews on Google“Hillside Village of De Soto is widely praised for its compassionate nursing staff, clean environment, and effective rehabilitation services. While the vast majority of reviews are highly positive, a small minority of families have raised concerns regarding dietary management for specific health conditions and occasional staffing challenges.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective rehabilitation therapy team
- Responsive and communicative management
Concerns
- Inconsistent dietary management for specialized health needs (mentioned by 2 reviewers)
- Reports of neglect or cleanliness issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's size of 49 residents, how do you ensure consistent, personalized attention for everyone, especially regarding dietary needs and specialized health requirements?
- 2I noticed the facility has a strong reputation for rehabilitation therapy; could you walk us through how the therapy team coordinates with nursing staff to support a resident's daily recovery goals?
- 3With a 4-star health inspection rating, what specific protocols do you have in place to maintain high standards of cleanliness and resident care throughout the building?
- 4How does your management team approach communication with families, and what is your process for addressing any concerns that might arise during a resident's stay?
- 5Could you describe the daily activity schedule and how you tailor these programs to keep residents engaged and connected within the smaller community setting?
- 6What is your protocol for handling medical emergencies after hours, and how quickly are family members typically notified in those situations?
Personalized based on this facility's data
Key Review Excerpts
“The staff—nurses, aides, rehab specialists, and administration—have all gone above and beyond to make sure the loved one feels safe, respected, and cared for. They communicate openly and kindly, and they treat every resident like family.”
“Me being naturally distrustful, I have made so many pop-in visits on every shift and I’ve only ever left more confident each time that my Nan is in the best possible care.”
“The therapy staff are very good at their jobs & try to encourage even the smallest bit of progress while, at the same time being straightforward & honest in their evaluation of your progress.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant recurring deficiencies across multiple surveys, with medication management, fire safety systems, and infection control being the most problematic areas. The facility shows a troubling pattern of repeated violations, particularly with medication reviews and fire safety equipment that persist across all three inspection periods. Most concerning, several recent deficiencies from the 2026 survey remain uncorrected, including infection control and medication management issues that directly impact resident care and safety.
Jan 7, 2026Routine7
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Feb 20, 2024Routine15
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Aug 2, 2022Routine26
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Construction Deficiencies
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Ownership & Operations
Who Operates This Facility
Hillside Village of De Soto Rehabilitation and Nur
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 86 of 328
Ownership & Management
Owners
Gateway Healthcare LLC
Owner · Organization
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit hillsidevillagedesoto.com
Medicare data downloads
Original nursing home datasets
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