Bonner Springs Nursing & Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 40 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 9.0)
- High staff turnover (90%)
- High RN turnover (100%)
Bottom 25% in KS · Critically understaffed (RN) · Significantly below average staffing · Very high staff turnover · Worst in ADVENA LIVING COMMUNITIES chain · $39,696 in fines
What this means for your family
While some families report positive changes under new management, the recurring reports of poor hygiene and slow response times are significant red flags. If you choose this facility, we strongly advise making frequent, unannounced visits and ensuring your loved one has a reliable way to communicate their needs to staff.
Google Reviews
Google Reviews
40 reviews on Google“Bonner Springs Nursing & Rehab Center receives highly polarized feedback, with some families praising improvements under new management while others report severe neglect and hygiene issues. Critical concerns include inconsistent cleanliness, slow response times to call buttons, and reports of residents being left in unsanitary conditions. Families considering this facility should conduct frequent, unannounced visits to monitor the quality of care and environment.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive staff members
- Visible improvements under new management
- Efforts to facilitate safe family visits
- Responsive kitchen staff
Concerns
- Poor facility cleanliness, including sticky floors and strong odors (mentioned by 4 reviewers)
- Slow or unresponsive staff to resident call buttons (mentioned by 2 reviewers)
- Inadequate hygiene and toileting care for residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed some recent feedback regarding facility maintenance; could you walk me through your current daily cleaning schedule and how you ensure common areas remain fresh and sanitary?
- 2With the recent changes in management, what specific steps have been taken to improve response times for resident call buttons and general assistance?
- 3Given the current staffing ratings, how do you ensure that residents receive consistent support with daily hygiene and toileting needs throughout the day and night?
- 4I see that you have been active in responding to family feedback online; how do you incorporate that family input into your ongoing care planning and operational improvements?
- 5Could you describe the current calendar of activities and how you tailor these events to keep the 45 residents here engaged and socially active?
- 6What is your protocol for handling medical emergencies or sudden changes in a resident's health status, especially during evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“I feel like this is a much better place than it used to be. There are more food choices and since there is a new management team things are becoming more consistent.”
“The staff members are friendly and attentive to my loved ones needs. Make sure your loved one’s name is on inside of their clothes by permanent means and make frequent visits if possible.”
“When a resident has hit their call button it either goes unanswered or they are left to wait for a long period of time. Residents are often left to lay in their own urine and feces for longer than what they should.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing multiple reports about abuse protection and safety hazards, including one serious hazard violation. Recurring issues span medication management, safety protocols, and administrative oversight, with many problems persisting across multiple surveys from 2021 through 2025, suggesting ongoing challenges with consistent correction and quality improvement.
Apr 16, 2025Routine16
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Sep 18, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 9, 2024Complaint2
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Jan 23, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 21, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 2, 2023Routine27
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Federal Penalties
Fine
Sep 18, 2024
$31,135
Fine
Jan 23, 2024
$8,561
Ownership & Operations
Who Operates This Facility
Bonner Springs Nursing & Rehab Center
for profit
Chain Affiliation
Advena Living Communities
6 facilities nationwide
Chain avg rating: 1.5/5 · Rank 6 of 6 (Worst)
Ownership & Management
Owners
Ks Host Portfolio Opco LLC
Owner · Organization
Cghii INC
Owner (parent company) · Organization
Cornerstone Group Holdings INC
Owner (parent company) · Organization
Mgmg Holdings LLC
Owner (parent company) · Organization
Genuth, Mike
Owner (parent company)
Greenfield, Michael
Owner (parent company)
Novotny, Michelle
Owner (parent company)
Novotny, William
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit advenabonnersprings.com
Medicare data downloads
Original nursing home datasets
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