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Nursing HomeMedicaid Investigative

Bonner Springs Nursing & Rehab Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

520 E Morse Street, Bonner - Loring · Bonner Springs, KS 6601245 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 40 Google reviews

5
4
3
2
1
Bonner Springs Nursing & Rehab Center Nursing Home in Bonner Springs, KS — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (12 vs median 9.0)
  • High staff turnover (90%)
  • High RN turnover (100%)

Bottom 25% in KS · Critically understaffed (RN) · Significantly below average staffing · Very high staff turnover · Worst in ADVENA LIVING COMMUNITIES chain · $39,696 in fines

Source: Medicare data

What this means for your family

While some families report positive changes under new management, the recurring reports of poor hygiene and slow response times are significant red flags. If you choose this facility, we strongly advise making frequent, unannounced visits and ensuring your loved one has a reliable way to communicate their needs to staff.

Google Reviews

Google Reviews

40 reviews on Google
Bonner Springs Nursing & Rehab Center receives highly polarized feedback, with some families praising improvements under new management while others report severe neglect and hygiene issues. Critical concerns include inconsistent cleanliness, slow response times to call buttons, and reports of residents being left in unsanitary conditions. Families considering this facility should conduct frequent, unannounced visits to monitor the quality of care and environment.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean3.0Activities2.0MedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Friendly and attentive staff members
  • Visible improvements under new management
  • Efforts to facilitate safe family visits
  • Responsive kitchen staff

Concerns

  • Poor facility cleanliness, including sticky floors and strong odors (mentioned by 4 reviewers)
  • Slow or unresponsive staff to resident call buttons (mentioned by 2 reviewers)
  • Inadequate hygiene and toileting care for residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(2)5.02021(6)4.52022(14)5.02023(1)2.32024(4)3.32025(6)4.02026(3)

Distribution · 36 analyzed

5
25
4
3
3
1
2
2
1
5

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed some recent feedback regarding facility maintenance; could you walk me through your current daily cleaning schedule and how you ensure common areas remain fresh and sanitary?
  • 2With the recent changes in management, what specific steps have been taken to improve response times for resident call buttons and general assistance?
  • 3Given the current staffing ratings, how do you ensure that residents receive consistent support with daily hygiene and toileting needs throughout the day and night?
  • 4I see that you have been active in responding to family feedback online; how do you incorporate that family input into your ongoing care planning and operational improvements?
  • 5Could you describe the current calendar of activities and how you tailor these events to keep the 45 residents here engaged and socially active?
  • 6What is your protocol for handling medical emergencies or sudden changes in a resident's health status, especially during evening or weekend hours?

Personalized based on this facility's data


Key Review Excerpts

I feel like this is a much better place than it used to be. There are more food choices and since there is a new management team things are becoming more consistent.

Family member · 2025★★★★★

The staff members are friendly and attentive to my loved ones needs. Make sure your loved one’s name is on inside of their clothes by permanent means and make frequent visits if possible.

Family member · 2022★★★★

When a resident has hit their call button it either goes unanswered or they are left to wait for a long period of time. Residents are often left to lay in their own urine and feces for longer than what they should.

Visitor/Observer · 2025☆☆☆☆
Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.23hrs
31%
Registered nurses for medical care
Total Nursing
3.11hrs
76%
All nurses + aides combined
Staff Turnover
90%
Lower is better (< 30% = good)
RN Turnover
100%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

11

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility56.5%
Worse than Avg
Here
56.5%
US
93.4%
KS
91.7%
Wyandotte
93.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility55.2%
Worse than Avg
Here
55.2%
US
19.5%
KS
23.2%
Wyandotte
24.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility30.6%
Worse than Avg
Here
30.6%
US
15.4%
KS
18.1%
Wyandotte
11.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility33.0%
Worse than Avg
Here
33.0%
US
14.4%
KS
18.4%
Wyandotte
15.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility28.7%
Worse than Avg
Here
28.7%
US
15.3%
KS
17.4%
Wyandotte
11.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.3%
Better than Avg
Here
7.3%
US
19.4%
KS
23.0%
Wyandotte
22.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility50.0%
Worse than Avg
Here
50.0%
US
79.7%
KS
73.5%
Wyandotte
70.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility57.6%
Worse than Avg
Here
57.6%
US
81.8%
KS
75.6%
Wyandotte
74.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility7.4%
Worse than Avg
Here
7.4%
US
1.6%
KS
2.1%
Wyandotte
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
2penalties
Above state avg (10.1)
7 complaint-triggered
$39,696 in fines

This facility shows concerning patterns with families filing multiple reports about abuse protection and safety hazards, including one serious hazard violation. Recurring issues span medication management, safety protocols, and administrative oversight, with many problems persisting across multiple surveys from 2021 through 2025, suggesting ongoing challenges with consistent correction and quality improvement.

Apr 16, 2025Routine
16
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0868Potential for harm · WidespreadCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Sep 18, 2024Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jul 9, 2024Complaint
2
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0802Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Jan 23, 2024Complaint
1
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 21, 2023Complaint
1
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Aug 2, 2023Routine
27
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0585Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0851Minimal · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Federal Penalties

Fine

Sep 18, 2024

$31,135

Fine

Jan 23, 2024

$8,561

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bonner Springs Nursing & Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Advena Living Communities

Chain Size

6 facilities nationwide

Chain avg rating: 1.5/5 · Rank 6 of 6 (Worst)

Ownership & Management

Owners

Ks Host Portfolio Opco LLC

Owner · Organization

Cghii INC

Owner (parent company) · Organization

Cornerstone Group Holdings INC

Owner (parent company) · Organization

Mgmg Holdings LLC

Owner (parent company) · Organization

Genuth, Mike

Owner (parent company)

Greenfield, Michael

Owner (parent company)

Novotny, Michelle

Owner (parent company)

Novotny, William

Owner (parent company)

Key personnel

New Paradigm Solutions INCManagerNovotny, MichelleManagerNovotny, WilliamManagerSabih, LouayManagerSimpson, KathleenManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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