Hickory Creek at Sunset
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 45 Google reviews
Watch Hickory Creek at Sunset
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is highly regarded for its warm, family-like culture and attentive staff, making it a strong candidate for those prioritizing a supportive environment. However, given recent reports of hygiene concerns, families should conduct a thorough tour focusing on the cleanliness of resident rooms and ask specific questions about the facility's protocols for monitoring resident hygiene and pain management.
Google Reviews
Google Reviews
45 reviews on Google“Hickory Creek at Sunset is widely praised for its warm, family-like atmosphere and dedicated, attentive staff who are frequently cited by name for their compassionate care. While the majority of reviews are highly positive, recent reports highlight serious concerns regarding hygiene standards and clinical oversight for residents with complex medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-like atmosphere
- Highly attentive and caring staff
- Effective rehab and recovery services
- Clean and inviting facility environment
Concerns
- Poor hygiene and neglect of basic care needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the management engages with the community through your review responses; how do you typically incorporate family feedback into your daily care improvements?
- 2We've heard such lovely things about the warm, family-like atmosphere here; what are some of the favorite daily activities or social events that residents participate in?
- 3Since we are looking for consistent, high-quality care, could you tell us more about your current plans for increasing staffing levels to ensure every resident's needs are met?
- 4How do you ensure that personal hygiene and the most basic daily care needs are consistently monitored and addressed for every resident throughout the day?
- 5In the event of a sudden medical change or an emergency during the night, what is the specific protocol for notifying the family and coordinating medical care?
- 6The facility looks very clean and inviting; what kind of regular maintenance and cleaning schedules do you have in place to keep the environment this comfortable?
Personalized based on this facility's data
Key Review Excerpts
“The facility was clean the rooms were spacious and the food was amazing. The staff treated you as family and went overboard making sure he was comfortable.”
“The nursing staff are always available and so caring. My mom loves the food! The activities provided are very nice.”
“After nurses have been previously told a few times on different occasions about my grandfather's pain down there to use the restroom, they have neglectfully taken care of him. The ER doctor even told my mom he was very dirty when he came in.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hickory Creek at Sunset has recurring issues across multiple care areas, with families filing complaints that triggered 5 deficiencies. The most persistent problems involve medication management, fire safety systems, and resident care quality. While the facility has corrected most violations, recurring deficiencies in medication labeling and safety systems from 2023-2024 suggest ongoing operational challenges that families should carefully consider.
Nov 21, 2025Routine7
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 5, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 11, 2024Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 11, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 28, 2024Complaint3
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Administration Deficiencies
Help the resident make transportation arrangements to and from radiology services.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Jul 28, 2023Routine10
Egress Deficiencies
Meet other general requirements that are deficient.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Hickory Creek at Sunset
for profit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 85 of 91
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Asbury Towers Health Care Center
< 1 miNursing Home · Greencastle, IN
Waters of Greencastle, the
1.3 miNursing Home · Greencastle, IN
Mill Pond Health Campus
1.5 miNursing Home · Greencastle, IN
Aperion Care Summerfield
9.2 miNursing Home · Cloverdale, IN