Hickory Creek at Connersville
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 13 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and proactive communication, making it a strong candidate for families who value being kept in the loop. While the overall feedback is very positive, you may want to inquire about the current management structure during your tour to address the concerns raised by some reviewers.
Google Reviews
Google Reviews
13 reviews on Google“Hickory Creek at Connersville receives consistent praise for its clean environment and genuinely caring staff who treat residents like family. While most feedback is highly positive, families should be aware of a call for management changes noted in recent years and the lack of detailed critical feedback in the available reviews.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Warm and attentive nursing staff
- Proactive communication with families
- Welcoming and family-oriented atmosphere
Concerns
- Need for management changes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility is; what specific routines do you have in place to keep the environment so welcoming?
- 2We noticed your team is very proactive about communicating with families; how do you typically keep us updated on our loved one's daily well-being?
- 3With such a high health inspection rating, how do you ensure that the high standard of clinical care is maintained during shift changes?
- 4What steps are being taken to ensure there is enough consistent staffing available to support the residents' needs throughout the day and night?
- 5How do you handle medical emergencies or sudden changes in a resident's condition after regular business hours?
- 6What kind of daily activities or social gatherings do you organize to help the residents feel part of a family-oriented community?
Personalized based on this facility's data
Key Review Excerpts
“If there is a problem they are right of the phone letting us know right away. The facility is clean and very well kept. The staff is very friendly and welcoming they bends over backwards to make your loved one comfortable as well as family members who are visiting.”
“I am an entertainer at this facility, and have always found it kind, clean, loving, and they also have great food.The administrator and department heads are the best you can find anywhere!”
“I highly recommend Hickory Creek in Connersville, In. Outstanding staff, clean facility with genuine caring people. It rubs off on the residents. I feel like the residents are family also.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hickory Creek at Connersville has ongoing fire safety system issues appearing across multiple surveys, with repeated problems in sprinkler systems and electrical safety that the facility has corrected but continue to resurface. Families have filed complaints that triggered investigations into resident safety hazards and abuse prevention policies. While all deficiencies show correction dates, the pattern of recurring fire safety violations and complaint-driven investigations regarding resident protection raises concerns about consistent safety oversight.
Nov 20, 2025Routine3
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jul 8, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 23, 2024Routine2
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Aug 4, 2023Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jun 27, 2023Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Hickory Creek at Connersville
for profit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 20 of 91 (Best)
Ownership & Management
Owners
Henry County Memorial Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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