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Assisted Living

Heritage Care Home of Taylorsville

Families consistently rate this highly — reviewers highlight compassionate and patient caregivers. Schedule a visit to confirm the fit.

668 Wood Road, Taylorsville, NC 2868134 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.9/5

based on 7 Google reviews

5
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What this means for your family

This facility is a strong candidate if you are looking for a compassionate staff and a peaceful, scenic setting for your loved one. Since reviews are overwhelmingly positive regarding care, you may want to use your visit to specifically inquire about meal menus and specific activity schedules.

Google Reviews

Google Reviews

7 reviews analyzed
Families can expect a peaceful and tranquil environment with a highly praised administrative and caregiving staff. Reviewers specifically highlight the patient handling of daily needs like medication and food, though there is little specific information regarding dining variety or pricing.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivities9.0Meds10.0MemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and patient caregivers
  • Friendly and helpful administrative staff
  • Peaceful and scenic environment
  • Engaging resident activities

Rating Trends

Tap a year to see what changed

2345.02023(4)5.02024(1)4.52025(2)

Distribution

5
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how compassionate and patient the caregivers are here; how do you ensure that level of care remains consistent for every resident?
  • 2The environment here looks so peaceful and scenic; are there specific outdoor spaces or garden areas where residents can enjoy the view?
  • 3With the engaging resident activities mentioned by others, what does a typical weekly schedule look like for someone living here?
  • 4How does the administrative team stay in close contact with families to provide updates on a resident's well-being?
  • 5In the event of a medical emergency or a change in health needs during the night, what is your protocol for immediate care?
  • 6Since this is a smaller, more intimate community of 34 residents, how do you foster a sense of social connection and prevent anyone from feeling isolated?

Personalized based on this facility's data


Key Review Excerpts

I am amazed seeing how beautifully and patiently the caregivers handles the residents with food, medications, and other day-to-day assistance.

Family member · 2023★★★★★

Heritage care Hime in tayorville has been a help in time of a family crisis Ashley the Manager has been a great helping hand to my family

Family member · 2025★★★★

I have been here for about 17 years and I have been happy with the staff and doctor's. I have found that everyone has been professional and compass ant.

Long-term resident · 2023★★★★★
Source: 7 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

27total
30deficiencies
Jan 30, 2026Complaint
Tuberculosis Test, Medical Exam & ImmunizationD 237

The facility failed to ensure that resident medication records were complete. Specifically, for one of three sampled residents, the medication documentation lacked the required dosage, frequency, and route of administration.

Jan 30, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Nov 17, 2025Complaint
Discharge Of ResidentsD 225

The facility failed to ensure that the required written notice and hearing request forms were properly completed and delivered to residents and their responsible persons. Specifically, the facility must ensure the Notice of Discharge is hand-delivered with a requested receipt on the same day it is dated and includes all required elements such as the reason for notice and appeal rights.

Sep 9, 2025Complaint
Test For TuberculosisD 131

The facility failed to ensure that one of three sampled staff members was tested for tuberculosis disease upon employment. Specifically, documentation did not confirm the required testing protocols were met for a personal care aide hired in July 2025.

Sep 9, 2025Complaint
Test For TuberculosisD 131

The facility failed to ensure that one of three sampled staff members was tested for tuberculosis disease upon employment. While subsequent tests were documented, there was no evidence that the initial required testing was completed at the time of hire.

Staffing for Facilities With A Census Of 21 Or More ResidentsD 194

The provided text is truncated and does not contain the specific finding for this deficiency.

Sep 2, 2025Complaint
Other Resident Care and ServicesC-tags

The facility failed to ensure local law enforcement was notified immediately when a resident with dementia and a history of elopement went missing. Resident #1 wandered off the property and was not located until the following day at a car dealership 2.5 miles away.

Aug 29, 2025Complaint
Health CareC-tag

The facility failed to ensure necessary referrals and follow-up for acute health care needs for four residents. Specifically, residents missed appointments with infectious disease, gastroenterology, and dermatology specialists, and one resident missed two weeks of dialysis treatments.

Jun 12, 2025Complaint
Physical EnvironmentD 067

The facility failed to ensure that three exit doors accessible to a resident exhibiting wandering behaviors were equipped with continuously sounding devices. These devices are required to alert staff when exit doors are opened to prevent unauthorized exits.

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References & Resources

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