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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 138 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
San Joaquin Nursing Center and Rehabilitation Cent has a middle-range Medicare overall rating. Strengths include outstanding rehabilitation and physical therapy team. Some reviewers note concerns about medication administration errors or delays (mentioned by 5 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families considering this facility will find a stark divide in experiences: many praise the exceptional rehabilitation therapy team and the engaging activities department. However, there are serious, recurring allegations regarding medication errors, neglectful care, and slow response times to call lights. While some recent reviews mention recent renovations and improved cleanliness, others report significant issues with hygiene and staff professionalism.
Quality Themes
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Concerns
Rating Trends
Tap a year to see what changed
Distribution · 147 analyzed
The owner uses highly repetitive, templated responses. While they attempt to personalize some negative reviews by including the administrator's name and contact information, the core messaging remains a copy-paste approach to invite further discussion.
Personalized based on this facility's data
Key Review Excerpts
“My grandma loves this place she is always so excited for the activities Amen does. She does such an amazing job putting all the arts and crafts together that its all my grandma talks about.”
“The nurses and physical therapists were fantastic, personable and treated me like a member of their own families with the exception of one nurse who was cold and seemed like she was put out that she had to help me.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
San Joaquin Nursing Center has faced persistent complaints from families that prompted 36 investigations, revealing ongoing issues with wound care, care planning, and resident rights. The facility shows repeated problems with pressure ulcer prevention, proper treatment delivery, and respecting resident dignity across multiple years. While all violations have correction dates, the pattern of recurring deficiencies in basic care areas and high complaint volume suggests systemic challenges that families should carefully consider.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Federal Penalties
Fine
Jun 23, 2025
$47,242
San Joaquin Nursing Center and Rehabilitation Cent
for profit
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 167 of 260
Owners
Providence Group Wine Country LLC
Owner · Organization
Providence Group Nh, LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
138 reviews from families & visitors
Official Website
Visit sanjoaquinnrc.com
Medicare data downloads
Original nursing home datasets
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