Heartland House INC
Families consistently rate this highly — reviewers highlight compassionate and caring ownership. Schedule a visit to confirm the fit.
based on 6 Google reviews
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What this means for your family
Heartland House offers a warm, Christian-oriented atmosphere that feels more like a home than an institution. Families can feel confident in the staff's kindness and the quality of the meals, though there are no specific documented concerns to address.
Google Reviews
Google Reviews
6 reviews analyzed“Heartland House is highly regarded for its compassionate, family-like atmosphere and the kindness of its owners and staff. Reviewers consistently praise the homey environment, clean facilities, and the high level of dignity and care provided to residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring ownership
- Kind and attentive staff
- Clean and welcoming facility
- Home-cooked, delicious meals
- Engaging social activities and holiday events
Rating Trends
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Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility feels so much like a home, could you tell us more about how the owners and staff interact with the residents on a personal level?
- 2We've heard wonderful things about the food here; could you describe what a typical day of home-cooked meals looks like for the residents?
- 3With such a small and intimate community of 16, how do you plan your social activities and holiday events to ensure everyone feels included?
- 4How do you ensure the facility stays as clean and welcoming as it appears during our visit?
- 5In the event of a medical emergency or a change in health needs during the night, what is your protocol for getting care to a resident?
- 6How do the staff members balance providing attentive care with allowing residents to maintain their independence and privacy?
Personalized based on this facility's data
Key Review Excerpts
“Tiffany the manager and Kristi the owner are wonderful, caring people! And the staff are incredible, so kind, caring and just a great Christian, homey atmosphere!”
“My mother absolutely loved living here--she had a built in set of friends. My dad was a difficult older man, but the staff treated him with kindness and humor.”
“These people are so caring and giving, they truly care about your loved ones. My husband Dane has Mom and Step Dad there for the last year and they have been incredible to them both at Heartland.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection for Heartland House Inc, conducted on March 27, 2024, found no violations of state standards. Additionally, there are currently no enforcement actions on record for this facility.
Mar 27, 2024RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Heartland House INC
for profit
KRISTI A TOWNSEN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit heartlandhouseinc.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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