Wilshire on 4th LLC

Strengths

• Engaging resident activities and arts/crafts
• Beautiful and well-maintained facility
• Friendly and helpful administration and leadership

Concerns

• Allegations of caregiver neglect and sleeping on duty

How They Respond to Reviews

Questions for Your Tour

• 1We've heard wonderful things about the arts and crafts programs here; could you tell us more about the specific types of engaging activities planned for the residents each week?
• 2The facility looks incredibly well-maintained and beautiful; how does the team ensure the common areas stay comfortable and inviting for the residents every day?
• 3Since the administration is known for being so helpful and friendly, how does the leadership team stay in regular communication with families regarding their loved one's well-being?
• 4With a smaller, intimate community of 16 residents, how do you ensure that staff members remain attentive and active in their care duties throughout the entire night shift?
• 5What specific protocols are in place to ensure that every resident's medical needs are met promptly, especially during unexpected health emergencies?
• 6How does the care team monitor residents during the late-night hours to ensure everyone is safe and receiving the attention they need?

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