Nursing Home · Saginaw, MI
3340 Hospital Rd, Saginaw Township North · Saginaw, MI 48603
Medicare overall rating
3 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 213 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
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Your next step
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Healthsource Saginaw, INC has a middle-range Medicare overall rating. Strengths include highly effective physical and occupational therapy. Some reviewers note concerns about poor communication with families and lack of updates (mentioned by 14 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
HealthSource Saginaw, Inc. receives highly polarized feedback, with a sharp divide between its medical rehabilitation services and its behavioral health/psychiatric units. While many families praise the physical therapy team for helping patients regain mobility, the behavioral health units (White Pine) are frequently criticized for poor communication, perceived neglect, and a restrictive, prison-like atmosphere.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Staff are described as either 'wonderful and caring' in rehab or 'rude and lazy' in psychiatric units.
Consistent complaints about staff not answering phones or failing to provide updates to families.
While some praise the facility's appearance, others report filthy conditions and patients sitting in soiled linens.
Multiple reviewers describe food as cold, inedible, or nutritionally inadequate.
Reviewers in the psychiatric unit report a lack of meaningful therapy or activities, often calling them 'babysitting'.
Several reports of medication errors, missed doses, or abrupt changes without family consultation.
Families of dementia patients report poor communication and lack of specialized attention.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 201 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“My husband, Richard, was patient in rehab after leaving hospital. We truly had a great experience here at HealthSource, never ran into any staff that wasn't helpful to any of our needs.”
“This disgusting place allowed my father to sit in his bed and rot. He developed a STAGE 4 BEDSORE on his back side in just a matter of 3.5 weeks of being here.”
“The therapy is top-notch a place to go if you want to get better”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has serious, recurring problems with families repeatedly filing complaints about safety hazards, medication errors, and poor care quality across multiple years. The most persistent issues involve accident prevention and safety supervision, medication management, and basic treatment and care - with problems appearing in surveys from 2023 through 2026. Most concerning, the most recent survey in January 2026 shows ongoing deficiencies in resident rights, care planning, and medication safety that still require correction.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Dec 4, 2024
$98,020
Payment Denial
Dec 4, 2024
17-day denial
Fine
Aug 12, 2024
$62,904
Fine
Mar 27, 2024
$47,886
Healthsource Saginaw, INC
government
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
196 reviews from families & visitors
Official Website
Visit healthsourcesaginaw.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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