Harrison Healthcare Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 39 Google reviews
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What this means for your family
While some residents report positive experiences, the frequency of reports regarding medical neglect and slow response times is concerning. If you choose this facility, ensure you have a plan for frequent, unscheduled visits to monitor your loved one's hygiene and medication adherence, as staffing levels appear inconsistent.
Google Reviews
Google Reviews
39 reviews on Google“Harrison Healthcare Center receives highly polarized feedback, with a significant number of recent reviews citing serious concerns regarding neglect, poor communication, and inadequate staffing. While some families report positive experiences with individual caregivers and compassionate nursing, multiple reports of medical errors, hygiene issues, and slow response times suggest inconsistent care standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate individual nursing staff
- Respectful treatment reported by some residents
- Supportive environment for some rehab patients
Concerns
- Understaffing leading to slow call bell response times (mentioned by 4 reviewers)
- Poor quality and temperature of food (mentioned by 4 reviewers)
- Neglect regarding hygiene and basic patient care (mentioned by 4 reviewers)
- Medical errors and failure to follow doctor instructions (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure call bells are answered promptly and residents' basic hygiene needs are met in a timely manner?
- 2I noticed some feedback regarding food quality and temperature; could you walk me through how the kitchen manages meal service to ensure residents receive appetizing and hot meals?
- 3With the recent focus on medication management, what steps does your nursing team take to ensure doctor's orders are followed accurately and errors are prevented?
- 4How do you maintain consistent communication with families regarding changes in a resident's health status or care plan?
- 5What is the daily routine like for residents, and how do you ensure they remain engaged and supported throughout the day?
- 6How does your leadership team monitor and improve the quality of care to ensure that all residents receive the attention they need during their stay?
Personalized based on this facility's data
Key Review Excerpts
“My husband was in Harrison Health and Rehab for three days when he a lifetime diabetic experienced high blood sugar levels and sometime during the night of his second day Insulin was not given to him and his blood sugar reached 800.”
“I have been on the phone many times while my family member is waiting for a nurse to come answer their call bell, which takes along time most of the time, once taking over 45 mins.”
“He was in urine and poop for over an hour and a half. This happened 3 times. The practitioner never looked at him.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints triggering 19 deficiencies, indicating ongoing concerns about this facility. The most frequent problems involve quality of care and treatment, medication management, and facility safety/environment. While most issues have correction dates, some persist across surveys, including respiratory care and bladder/bowel care deficiencies appearing repeatedly from 2023 through 2026. Recent uncorrected problems include emergency power systems and electrical equipment maintenance.
Jan 29, 2026Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jan 29, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 6, 2025Complaint4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 18, 2024Routine12
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Oct 18, 2024Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jun 10, 2024Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Harrison Healthcare Center
nonprofit
Chain Affiliation
Communicare Health
121 facilities nationwide
Chain avg rating: 2.8/5 · Rank 80 of 121
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit communicarehealth.com
Medicare data downloads
Original nursing home datasets
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