Harris Hill Nursing Facility, L L C
Strong Medicare quality ratings; families often praise highly effective and professional physical/occupational therapy teams. Still worth an in-person visit.
based on 223 Google reviews
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What this means for your family
This facility is highly regarded for its physical and occupational therapy departments, making it a strong candidate for short-term rehabilitation. However, families should be extremely cautious regarding long-term care; please visit during off-hours or weekends to observe staffing levels, as many reviewers report significant delays in basic assistance during these times.
Google Reviews
Google Reviews
223 reviews on Google“Harris Hill Nursing Facility receives highly polarized feedback, with many patients praising the rehabilitation and therapy teams while others report severe neglect. While many reviewers highlight excellent, attentive nursing and therapy staff, a significant number of families report long wait times for call bells, poor hygiene, and issues with cold food. Potential families should be aware of the stark contrast between the positive experiences in rehab and the recurring complaints regarding basic care and responsiveness on the nursing units.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective and professional physical/occupational therapy teams
- Many staff members described as caring and attentive
- Clean and well-maintained facility common areas
- Strong support for discharge planning and transitions
Concerns
- Excessive wait times for call bell response (often 1+ hours) (mentioned by 18 reviewers)
- Poor hygiene and lack of assistance with toileting/showering (mentioned by 15 reviewers)
- Cold or poor quality food (mentioned by 8 reviewers)
- Chronic understaffing, particularly on weekends and night shifts (mentioned by 7 reviewers)
- Staff rudeness or unprofessional behavior (cell phone use) (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 214 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the therapy department being such a standout feature here, how do you integrate those physical and occupational therapy goals into a resident's daily routine?
- 3To ensure residents feel supported throughout the day, what is your current process for monitoring and responding to call bells, especially during evening and weekend shifts?
- 4Could you walk me through how your team manages assistance with personal hygiene and toileting to ensure residents feel comfortable and well-cared for at all times?
- 5I see that dining is an area you are working to improve; could you share what the current meal service process looks like and how you ensure food quality and temperature are prioritized?
- 6Given the facility's size, how do you ensure that staff remain focused and attentive to resident needs rather than being distracted by personal devices during their shifts?
Personalized based on this facility's data
Key Review Excerpts
“The PT/OT team at this facility is absolutely incredible. They are knowledgeable about conditions that patients present with and work hard to develop individualized programs for all patients seen.”
“My mother was left sitting in her chair after receiving PT in the morning until 4:45 pm despite my multiple attempts to get her changed and moved.”
“The therapy was good, except for the day they brought him to the therapy room and there was no one to work with him, as his regular therapist was on vacation.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Harris Hill Nursing Facility shows concerning patterns with recurring fire safety and building maintenance deficiencies across multiple surveys, including smoke barriers, sprinkler systems, and electrical issues that persist from 2019 to 2024. The facility has also had issues with resident care including wound care, safety supervision, and infection control. While all deficiencies show correction dates, the repeated building safety violations suggest ongoing maintenance challenges that families should discuss during visits.
Jun 28, 2024Routine13
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Sep 21, 2022Routine15
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Dec 17, 2019Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Harris Hill Nursing Facility, L L C
for profit
Chain Affiliation
The Mcguire Group
6 facilities nationwide
Chain avg rating: 4.2/5 · Rank 2 of 6 (Best)
Ownership & Management
Owners
Vestra Spv1 LLC
Owner · Organization
Vestra Spv2 LLC
Owner · Organization
Farbenblum, Edward
Owner (parent company)
Lieberman, Orly
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
223 reviews from families & visitors
Official Website
Visit livinglegendshealth.com
Medicare data downloads
Original nursing home datasets
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