Harmony Hall Nursing and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 28 Google reviews
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What this means for your family
While some families report positive outcomes with rehab therapy, the facility has a history of serious safety and hygiene concerns. If you choose this facility, ensure you have a strong advocate present daily to monitor medication administration and hygiene, and verify all discharge plans and medical appointments independently.
Google Reviews
Google Reviews
28 reviews on Google“Harmony Hall Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the rehab therapy and individual staff members, while others report severe neglect and safety concerns. Critics frequently cite issues with medication management, poor hygiene, and a lack of responsiveness to urgent medical needs. While recent renovations are noted, the facility's reputation is heavily impacted by recurring reports of staff negligence and poor communication.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and rehab therapy
- Some individual nurses and CNAs provide compassionate care
- Recent building renovations
- Friendly administrative staff
Concerns
- Neglect and poor hygiene (soiled linens, odors, trash) (mentioned by 4 reviewers)
- Medication management errors or delays (mentioned by 3 reviewers)
- Lack of responsiveness to urgent medical needs or emergencies (mentioned by 3 reviewers)
- Poor communication and lack of follow-up after discharge (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent renovations to the building, what specific protocols are in place to ensure that high standards of cleanliness and room hygiene are maintained consistently throughout the day?
- 2Can you walk me through the current process for medication administration and the safety checks you have in place to ensure residents receive the correct dosages on time?
- 3With the facility's current staffing rating, how do you ensure that staff are able to respond promptly when a resident has an urgent medical need or presses their call light?
- 4How does your team keep families updated on a resident's daily progress, and what is your process for ensuring clear communication during transitions or changes in care?
- 5Beyond the physical therapy programs, what does a typical day look like for residents in terms of social engagement and daily activities?
- 6How do you address and resolve concerns regarding resident care or facility environment when they are brought to your attention by family members?
Personalized based on this facility's data
Key Review Excerpts
“Ms. Tina answered any questions (and there were many) about the process and the "what comes next" questions. Ms. Betty is the very best nurse ever and goes above and beyond her job description.”
“Every time I visited there it smelled like urine and fecal matter walking down the hall. I would walk in my grandmas room to trash everywhere and even see fecal matter on the floor.”
“My brother stayed at this horrible place for rehab for 3 days he had kidney failure , they did not make sure he made his dialysis appointment, did not call 911 after seeing him severely ill, i had to get the head nurse to call after he started having seizures then they called”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to 7 deficiencies, indicating ongoing concerns about this facility. The most recurring problems involve safety hazards and accident prevention, medication management, and building safety issues like blocked exits and fire protection. While the facility has correction dates for most violations, serious issues persist across multiple surveys, including recent complaints in 2024 about accident hazards and personal belongings protection, suggesting systemic problems that families should carefully evaluate before placement.
Feb 27, 2026Routine5
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Feb 27, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 9, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Oct 30, 2024Routine8
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Egress Deficiencies
Meet other general requirements.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Oct 30, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 25, 2023Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Federal Penalties
Fine
Aug 25, 2023
$7,796
Fine
Aug 25, 2023
$7,797
Ownership & Operations
Who Operates This Facility
Harmony Hall Nursing and Rehabilitation Center
for profit
Chain Affiliation
Principle Long Term Care
44 facilities nationwide
Chain avg rating: 3.1/5 · Rank 17 of 44
Ownership & Management
Owners
Boice, Gale
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit harmonyhallcare.com
Medicare data downloads
Original nursing home datasets
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