Legacy Memory Care at Kinston
Families consistently rate this highly — reviewers highlight clean and well-maintained facility. Schedule a visit to confirm the fit.
based on 13 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and the warmth of its nursing staff. However, families should exercise extreme caution and perform independent checks regarding medication protocols and administrative reliability, as recent reviews raise serious concerns about sedation and refund delays.
Google Reviews
Google Reviews
13 reviews analyzed“Families often praise the facility for its clean, home-like environment and a compassionate, professional staff that provides attentive care. However, there are serious allegations regarding improper medication use to sedate residents and significant administrative issues regarding the timely processing of refunds.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Compassionate and professional staff
- Home-like atmosphere
- Effective medication monitoring
Concerns
- Allegations of over-medicating residents to manage behavior
- Delays in processing refunds and administrative communication
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We love how much care you put into responding to feedback from families; how does that open line of communication work between the administration and us during day-to-day care?
- 2The facility looks so clean and well-maintained; what specific routines do you have in place to keep the home-like atmosphere feeling fresh and comfortable for the residents?
- 3Since medication monitoring is a known strength here, could you walk us through your specific process for tracking doses and ensuring accuracy for each resident?
- 4How do you approach managing difficult behaviors or moments of agitation in a way that prioritizes the resident's comfort and dignity?
- 5What kind of daily activities or social outings do you have planned to help the residents stay engaged with one another?
- 6In the event of a medical emergency or a change in health status after hours, what is the immediate protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The place so clean it doesn't have that institution feel but feels more like a home.”
“The medication techs do amazing work noticing any changes and immedia”
“They will dope up your loved ones to the point where they can barely walk. They want patients to be easy, so they can get fast/easy money.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Mar 5, 2026Other
The facility failed to administer medications as ordered for three sampled residents, specifically involving medications for infection, high blood pressure, diabetes, insomnia, and seasonal allergies. For Resident #2, medication orders for Omnicef to treat a rash and URI were not followed correctly, as evidenced by discrepancies between physician orders, eMAR documentation, and the physical count of remaining tablets.
Jun 30, 2017Other
The facility failed to keep walls, ceilings, and floors clean and in good repair in several common areas. Specific issues included a missing piece of baseboard with exposed plaster in the back hall, a cracked shower tile, and an area of missing flooring exposing cement subflooring in the female bathroom. Additionally, dirt and debris were observed on the floors of the male/female common bathrooms on the back hall.
Jun 30, 2017Other
The facility failed to maintain walls, ceilings, and floors in a clean and good state of repair. Specifically, a piece of baseboard was missing from the back hall wall, and dirt and debris were observed on the floors of the male and female common bathrooms.
Dec 4, 2015Follow-up
The facility failed to ensure that bedridden residents had access to a call bell or signaling device within reach. Specifically, two out of three residents surveyed had call light systems mounted on the wall far from their beds without any alternative bedside signaling devices.
Dec 4, 2015Follow-up
The facility failed to ensure that residents unable to evacuate without assistance had access to a call bell or signaling device within reach. Specifically, two bedridden residents were found without accessible signaling devices, with one resident's wall-mounted call light located 6-8 feet away from his bed.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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