Harborview Rehabilitation and Care Center at Lansd
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 60 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (15 vs median 8.0)
- High staff turnover (53%)
Bottom 25% in PA · Below recommended RN staffing · Worst in LME FAMILY HOLDINGS chain · $191,228 in fines
What this means for your family
While some families report positive experiences with the therapy and activities departments, the facility has a consistent history of severe complaints regarding cleanliness, odors, and patient safety. We strongly advise you to conduct an unannounced tour, specifically checking the condition of bathrooms and common areas, and to ask management directly about their current staffing ratios and fall prevention protocols.
Google Reviews
Google Reviews
60 reviews on Google“Harborview Rehabilitation and Care Center at Lansdale receives highly polarized reviews, with some families praising the therapy team and individual staff members, while others report severe neglect and unsanitary conditions. Frequent complaints include persistent foul odors, lack of cleanliness, understaffing, and poor communication regarding patient care. Families considering this facility should be aware of significant, recurring concerns regarding the physical state of the building and the consistency of nursing care.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated physical and occupational therapy team
- Some highly compassionate and attentive nursing staff
- Active and engaging activities department
- Responsive admissions and social services team
Concerns
- Unsanitary facility conditions and persistent foul odors (mentioned by 12 reviewers)
- Chronic understaffing leading to neglect (mentioned by 8 reviewers)
- Poor communication and lack of responsiveness to family inquiries (mentioned by 5 reviewers)
- Frequent falls and inadequate patient safety monitoring (mentioned by 4 reviewers)
- Inadequate hygiene/bathing schedules and poor housekeeping (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's size of 126 residents, how do you ensure consistent housekeeping and sanitation standards throughout the building?
- 2I noticed the CMS health inspection rating is currently low; what specific steps is the leadership team taking to address these deficiencies and improve the environment?
- 3Since many families value the work of your therapy team, how do you integrate those rehabilitation services into the daily routine for residents who aren't in active therapy sessions?
- 4What is your protocol for monitoring residents who may be at a higher risk for falls, and how do you communicate those safety updates to family members?
- 5Could you walk me through your process for ensuring that residents receive regular assistance with bathing and personal hygiene, especially on weekends or busy shifts?
- 6How do you handle communication with families when they have questions or concerns about their loved one's care, and what is your expected turnaround time for a response?
Personalized based on this facility's data
Key Review Excerpts
“My dad who has Alzheimer’s disease was sent here for “rehab”. Please don’t send your loved ones to this place. It is horrible. They don’t care about the residents.”
“The nursing and therapy team at this community is exceptional! Wonderful place for short term rehab and respite care. No agency NURSES WHICH IS AMAZING!!”
“I have been very impressed with the cleanliness of this building. The staff, including housekeeping are so kind to the residents! Activities plans wonderful things for the residents to do and the social services director is an angel!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families frequently filing complaints that triggered 30 of 81 total deficiencies across multiple surveys. The most recurring problems involve care planning failures, medication management issues, and facility cleanliness and safety concerns. While all deficiencies show correction dates, the repeated nature of issues like inadequate care plans and environmental safety problems appearing across multiple years suggests persistent operational challenges that families should carefully evaluate.
Aug 21, 2025Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Aug 21, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jul 8, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 15, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nov 26, 2024Routine8
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 23, 2024Complaint1
Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Federal Penalties
Fine
Nov 26, 2024
$107,690
Fine
Oct 20, 2023
$83,538
Ownership & Operations
Who Operates This Facility
Harborview Rehabilitation and Care Center at Lansd
for profit
Chain Affiliation
Lme Family Holdings
15 facilities nationwide
Chain avg rating: 2.2/5 · Rank 13 of 15 (Worst)
Ownership & Management
Owners
Harborview Holdings LLC
Owner · Organization
Glpadk LLC
Owner (parent company) · Organization
Lahasky Family Trust
Owner (parent company) · Organization
Gutman, Leibel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit harborviewlansdale.com
Medicare data downloads
Original nursing home datasets
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