Haralson Nsg & Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 63 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (8 vs median 5.0)
- High staff turnover (62%)
- High RN turnover (67%)
Bottom 25% in GA · Critically understaffed (RN) · Worst in CYPRESS SKILLED NURSING chain · $13,520 in fines
What this means for your family
While the facility's physical therapy team is highly regarded, the facility has a history of serious complaints regarding basic care, hygiene, and medication management. We strongly recommend visiting the facility unannounced during off-hours to verify cleanliness and staffing levels, and to speak directly with current residents' families about their daily experiences.
Google Reviews
Google Reviews
63 reviews on Google“Haralson NSG & Rehab Center receives highly polarized feedback, with recent reviews showing a sharp divide between praise for the therapy team and severe allegations of neglect. While many families highlight the facility's professional rehab services and friendly staff, others report distressing experiences involving poor hygiene, inadequate nutrition, and unresponsive care. Potential families should be aware of the stark contrast between the facility's positive marketing and the serious concerns raised by long-term and short-term residents' families.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled physical therapy team
- Professional and compassionate nursing staff
- Clean and well-maintained facility (noted in recent reviews)
- Strong sense of community and resident engagement
Concerns
- Poor facility hygiene, odors, and cleanliness (mentioned by 6 reviewers)
- Inadequate nutrition and poor food quality (mentioned by 5 reviewers)
- Understaffing leading to neglect and slow response times (mentioned by 7 reviewers)
- Medication management errors and lack of transparency (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about your physical therapy team; could you tell me more about how they work with residents to help them regain their strength?
- 2What specific steps are being taken to ensure consistent staffing levels and quick response times for residents during the night shifts?
- 3How does the facility manage medication administration to ensure there are no errors or delays in care?
- 4Could you describe the current dining program and how you ensure meals are both nutritious and enjoyable for everyone?
- 5What is your process for maintaining cleanliness and managing odors throughout the different wings of the building?
- 6How do you keep residents engaged with the community, and what kind of daily activities or social events are currently available?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy program is top notch! They were kind and professional.”
“The staff is amazing! My mother has been at Haralson since early November and I couldn't be more pleased with her care. Everyone is friendly, attentive, patient, and kind.”
“My brother-n-law was transfered there for rehabilitation after a stroke and in 7-8 days of being there and continuously falling, he was transfered to the hospital dehydrated and malnourished.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering deficiencies at this facility, with repeated issues in maintaining a safe, clean environment, accident prevention, and food service operations. The most recent complaint in April 2025 cited ongoing problems with accident hazards and medical records management that remain under correction plans. While most past deficiencies show completion dates, the pattern of recurring safety and environmental concerns across multiple surveys suggests persistent operational challenges.
Sep 11, 2025Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Sep 11, 2025Complaint4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Apr 15, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 30, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
May 30, 2024Routine4
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jul 21, 2022Routine18
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Federal Penalties
Fine
Apr 15, 2025
$8,788
Payment Denial
Apr 15, 2025
23-day denial
Ownership & Operations
Who Operates This Facility
Haralson Nsg & Rehab Center
for profit
Chain Affiliation
Cypress Skilled Nursing
7 facilities nationwide
Chain avg rating: 1.9/5 · Rank 8 of 8 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit haralsonnursingandrehabilitation.com
Medicare data downloads
Original nursing home datasets
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