Buchanan Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 40 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (74%)
Bottom 25% in GA · Critically understaffed (RN) · Very high staff turnover · Best in BLUE RIDGE HEALTHCARE chain · No penalties on record · Very few deficiencies
What this means for your family
While some families report a warm, home-like environment, the facility has recurring, serious allegations regarding neglect, medication errors, and poor communication. We strongly advise you to conduct an unannounced visit and specifically ask for their protocols on medication administration and how they handle resident transfers to ensure your loved one's safety.
Google Reviews
Google Reviews
40 reviews on Google“Buchanan Healthcare Center receives highly polarized feedback, with some families praising the staff's kindness and the facility's home-like atmosphere, while others report severe neglect and unprofessional conduct. Critical concerns include reports of residents being left in soiled conditions, medication errors, and poor communication regarding patient transfers or discharges. Families considering this facility should be aware of the stark contrast between positive experiences and serious allegations of inadequate care.”
Quality Themes
Tap a score for detailsStrengths
- Kind and compassionate nursing staff
- Home-like, welcoming atmosphere
- Helpful activities coordination
- Effective rehabilitation therapy
Concerns
- Neglect and poor hygiene (e.g., residents left in urine) (mentioned by 3 reviewers)
- Poor communication regarding patient transfers and discharges (mentioned by 2 reviewers)
- Medication and dietary management errors (mentioned by 2 reviewers)
- Staff professionalism and conduct issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance with hygiene and personal care throughout the day and night?
- 2Could you walk me through your process for medication management and how you ensure accuracy and timely administration for each resident?
- 3How does your team communicate updates regarding a resident's health status or any changes in their care plan to family members?
- 4I noticed the facility has a home-like atmosphere; what are some of the most popular daily activities or social events that residents currently participate in?
- 5How do you handle medical emergencies or urgent health changes, and what is your process for keeping families informed during those critical moments?
- 6What steps are currently being taken to improve the consistency of your dining services and ensure that individual dietary needs are met at every meal?
Personalized based on this facility's data
Key Review Excerpts
“The head nurse told me today they had 53 patients And that is why my mother was laying in urine For 3 hours.”
“Father in law is not being feed correctly. He is a diabetic and they give him whole milk and ice cream to eat he has fallen twice in the past 4 months last time required stitches in both arms. He has also been given the wrong medication”
“The nurses are helpful and seem to care about their work. The facility is small, which gives it a more personal feel. Food is decent—nothing special but adequate.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
8
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Buchanan Healthcare Center has 36 deficiencies across two surveys, with all issues reportedly corrected by the facility. The most recurring problems involve fire safety systems, resident care planning, and food service quality. Concerning patterns include repeated fire safety violations and some resident assessment issues persisting into the most recent survey, suggesting implementation challenges despite stated corrections.
Mar 30, 2025Routine8
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Apr 4, 2024Routine28
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ownership & Operations
Who Operates This Facility
Buchanan Healthcare Center
for profit
Chain Affiliation
Blue Ridge Healthcare
3 facilities nationwide
Chain avg rating: 1.0/5 · Rank 1 of 2 (Worst) (Best)
Ownership & Management
Owners
Epeoz LLC
Owner · Organization
Hco Management LLC
Owner · Organization
Epeoz LLC
Owner (parent company) · Organization
Najman, Eden
Owner (parent company)
Najman, Ilan
Owner (parent company)
Najman, Paz
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit buchanan.care
Medicare data downloads
Original nursing home datasets
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