Countryside Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
Bottom 25% in GA · Critically understaffed (RN) · $4,068 in fines · Very few deficiencies
What this means for your family
While some families report positive, compassionate care, the recent trend shows significant concerns regarding staff professionalism and communication. If you consider this facility, ensure you have a direct line of contact with a supervisor and monitor the quality of care closely, as responsiveness to family inquiries has been inconsistent.
Google Reviews
Google Reviews
14 reviews on Google“Countryside Post Acute receives highly polarized feedback, with some families praising the compassionate care provided to their loved ones while others report significant issues with cleanliness and communication. Recurring criticisms focus on unprofessional staff behavior, poor responsiveness to family inquiries, and a lack of facility maintenance. Prospective families should be aware that experiences appear inconsistent and may vary significantly based on the specific staff on duty.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate nursing care
- Heartfelt dedication to residents
Concerns
- Poor communication and lack of responsiveness to family inquiries (mentioned by 2 reviewers)
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, how does your team ensure that residents receive consistent, personalized attention throughout the day?
- 2Could you walk me through your process for keeping families updated on their loved one’s health status, and what is the best way for us to reach someone if we have urgent questions?
- 3I noticed some feedback regarding communication and staff interactions; what steps are you taking to foster a more professional and responsive environment for both residents and their families?
- 4What specific protocols are in place to maintain high standards of cleanliness and hygiene in the resident living areas?
- 5What does a typical daily activity schedule look like to ensure residents remain engaged and active within the facility?
- 6In the event of a medical emergency, what is your immediate response protocol, and how quickly are family members notified?
Personalized based on this facility's data
Key Review Excerpts
“I was reluctant to send my dad here because of the ratings on the Web. But ratings aren't everything.. They have the biggest heart and they took care of my daddy very well”
“My mom was there for a 5 night respite stay but due to her condition she didn’t remember anything. But I called several times and left messages for the nurse or assistant to call me. I wanted to check on my mom. No call back. No reports.”
“Overnight nurse (mean white woman) at this facility is very rude and has a fowl mouth. She shouldn’t be working around people. All she does is take smoke breaks.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
8
measures
1
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Countryside Post Acute has faced significant complaints from families, with 15 of 28 deficiencies triggered by resident or family reports across three surveys. The most recurring problems involve resident rights and dignity, medication management, nursing staff adequacy, and food safety. While all deficiencies show correction dates, the pattern of repeated complaints suggests ongoing care quality concerns that families should investigate thoroughly during visits.
Mar 31, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Aug 21, 2025Routine4
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Apr 18, 2024Complaint9
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Apr 18, 2024Routine2
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Mar 23, 2023Routine13
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Federal Penalties
Fine
Apr 18, 2024
$4,068
Payment Denial
Apr 18, 2024
74-day denial
Ownership & Operations
Who Operates This Facility
Countryside Post Acute
for profit
Ownership & Management
Owners
Andrade, Rocio
Owner
Kolodny, Avrohom
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit countryside.health
Medicare data downloads
Original nursing home datasets
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