Happy Hearts Senior Living
Limited public data on Happy Hearts Senior Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 6 Google reviews
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What this means for your family
The facility's staff is highly praised for their compassion and ability to engage residents socially. However, because a previous owner was accused of moving residents without family input, you should explicitly discuss the facility's policy on resident transfers and family decision-making during your tour.
Google Reviews
Google Reviews
6 reviews on Google“Families can expect a highly compassionate and attentive care team that focuses heavily on resident comfort and emotional well-being. While recent reviews praise the new management and improved communication, there are serious concerns regarding the facility's recent practice of relocating residents without consulting families.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Strong focus on resident comfort
- Improved communication from management
- Positive impact on resident social engagement
Concerns
- Relocation of residents without family consultation
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how attentive and compassionate the care staff is here; how do you ensure that level of personal attention is maintained for every resident?
- 2Since the facility focuses so much on resident comfort, what are some of the favorite social activities or group outings that residents currently enjoy?
- 3How does the management team keep families updated on any changes to care plans or facility updates to ensure we are always in the loop?
- 4In the event of a medical emergency during the night, what is the specific protocol for contacting both the on-call medical staff and our family?
- 5If there are ever any necessary changes to a resident's room or living arrangement, how much involvement does the family have in that decision-making process?
- 6We noticed management has been working hard on improving communication; what specific tools or methods do you use to stay in touch with us regarding our loved one's daily well-being?
Personalized based on this facility's data
Key Review Excerpts
“The owners and employees of Happy Hearts are absolutely fantastic. They provide exceptional care and personal attention to their residents.”
“Jessica and her staff are fantastic!! They are very attentive and kind to my mom. My mom is very happy there. She seems more outgoing and wanting to participate.”
“I don't know how it was previously, but the new updates and new management are absolutely amazing and very caring. They helped me with my father and he is very happy there.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2024 and 2025, Happy Hearts Senior Living underwent three inspections, which resulted in 11 recorded violations. Findings included issues regarding facility maintenance, incomplete resident contracts, and lapses in staff training and medication record security.
Dec 10, 2025Routine
Resident electronic medication records and physician orders were left unlocked, unattended, and accessible on a laptop on a medication cart.
Resident-home contracts for multiple residents did not include the current home rules regarding smoking.
Resident-home contracts for multiple residents lacked written information regarding resident rights and complaint procedures.
A bathroom near bedroom #5 had a strong odor of urine and feces that was detectable in the nearby hallway.
Sep 12, 2025Routine
The resident-home contract was not signed by the administrator or a designee.
The resident-home contracts did not include the current home rules.
The resident-home contracts did not include written information regarding resident rights and complaint procedures.
A staff person was not trained in first aid and certified in obstructed airway techniques and CPR.
Sep 19, 2024Routine
No smoking signs were prominently posted at the entrance of the home as required by the Clean Indoor Air Act.
A door handle in the bathroom was not properly secured, as it was only held by one screw.
The toilet seat cover on the toilet closest to the window was not in good repair.
Ownership & Operations
Who Operates This Facility
Happy Hearts Senior Living LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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