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Nursing HomeMedicaid

Hampton Nursing and Rehabilitation

Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.

800 Mulholland Road, Bay City, MI 4870851 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 62 Google reviews

Hampton Nursing and Rehabilitation Nursing Home in Bay City, MI — Street View
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What this means for your family

This facility is highly regarded for its effective rehabilitation programs and compassionate staff, making it a strong candidate for post-surgery recovery. However, because some families have noted the building is dated and response times can occasionally lag, we recommend scheduling a tour to observe current staffing levels and ensuring the facility's environment meets your loved one's specific comfort needs.

Google Reviews

Google Reviews

62 reviews on Google
Hampton Nursing and Rehabilitation is frequently praised for its dedicated therapy team and kind, attentive nursing staff, making it a popular choice for short-term rehabilitation. However, some families have raised significant concerns regarding facility maintenance, noting the building is dated and in need of renovations, as well as occasional reports of slow response times for patient assistance.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean8.0Activities7.0MedsN/AMemory3.0Comms8.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Kind and compassionate nursing staff
  • Clean and well-maintained environment
  • Strong communication with families

Concerns

  • Slow response times for patient assistance (mentioned by 3 reviewers)
  • Facility requires physical updates and renovations (mentioned by 3 reviewers)
  • Inadequate staffing levels leading to neglect (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(6)'21(3)'23(11)'25(8)'26(7)

Distribution · 65 analyzed

5
45
4
11
3
2
2
0
1
7

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of care remains consistent throughout every shift?
  • 2Since we are looking for great rehabilitation options, could you tell us more about the specific successes you've seen with your physical and occupational therapy programs?
  • 3How does the facility manage call bell response times to ensure residents receive assistance quickly when they need it?
  • 4What specific programming or specialized support do you have in place for residents who require memory care services?
  • 5Could you walk us through the protocol for handling medical emergencies or sudden changes in a resident's condition during the night?
  • 6What kind of daily activities or social outings are planned to keep the residents engaged and active within the community?

Personalized based on this facility's data


Key Review Excerpts

The team of care providers at this facility helped us get these 2 stronger so they could return home in a timely manner. They did so good with my first person that I insisted the 2nd person go there as well.

Facility manager of group homes · 2017★★★★

My Mother-In-Law was sent here for Rehabilitation to get her mobility and strenght back. Nurses, Aides, Therapist, Administrator, Social Worker, Dietician, Houskeeping, were all very professional!

Rehab patient's family · 2024★★★★★

My husband needed a rehab place after back surgery... Hampton is older inside. But the difference in staff is night and day! The nurses were awesome

Rehab patient's spouse · 2026★★★★
Source: 62 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.93hrs
OK
Registered nurses for medical care
Total Nursing
3.08hrs
75%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
15.4%
MI
15.0%
Bay
10.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
12.1%
MI
4.2%
Bay
4.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.2%
Worse than Avg
Here
26.2%
US
19.5%
MI
19.5%
Bay
18.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MI
95.2%
Bay
98.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MI
95.0%
Bay
99.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility21.6%
Worse than Avg
Here
21.6%
US
19.4%
MI
20.2%
Bay
18.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.9%
Mixed vs Avgs
Here
94.9%
US
79.7%
MI
79.5%
Bay
95.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.1%
Better than Avg
Here
97.1%
US
81.8%
MI
83.0%
Bay
95.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MI
1.2%
Bay
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Near state avg (9.8)
5 complaint-triggered

Hampton Nursing and Rehabilitation has a concerning pattern of recurring deficiencies, with families filing complaints that triggered additional inspections. The facility repeatedly struggles with medication management, wound care, and basic daily care assistance across multiple surveys from 2023 to 2025. While all violations have correction dates, the persistent issues with pressure ulcer care and medication labeling suggest ongoing quality problems that warrant careful consideration before placement.

Jun 26, 2025Routine
9
0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Jul 17, 2024Routine
6
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Jul 17, 2024Complaint
2
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 6, 2023Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 14, 2023Routine
6
0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jul 14, 2023Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hampton Nursing and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Preferred Care

Chain Size

13 facilities nationwide

Chain avg rating: 3.5/5 · Rank 5 of 13

Ownership & Management

Owners

Hampton Opco Holding LLC

Owner · Organization

100%

Green, Dov

Owner (parent company)

35%

Klein, Yoni

Owner (parent company)

40%

Schnell, David

Owner (parent company)

25%

Key personnel

Hampton Propco Holding LLC5% or Greater Mortgage InterestKlein, YoniManagerRubinfeld, EliManagerSchild, TheodoraManagerHampton Propco Holding LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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