Close to Home
Limited public data on Close to Home. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 24 Google reviews
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What this means for your family
While some families report a clean and friendly environment, there are recurring, serious allegations of neglect and poor medical communication. We strongly advise you to perform unannounced visits and speak directly with other families currently using the facility to verify the quality of daily care.
Google Reviews
Google Reviews
24 reviews on Google“Close to Home receives highly polarized feedback, with some families praising the friendly staff and clean environment, while others report serious concerns regarding neglect and poor communication. Several reviewers have raised alarming allegations about residents being ignored, medical issues going untreated, and unprofessional conduct by staff members. Families should exercise extreme caution and conduct thorough, unannounced visits before considering this facility.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and upbeat staff presence
- Engaging activities for residents
Concerns
- Neglect and lack of basic hygiene care (mentioned by 2 reviewers)
- Poor communication regarding medical issues and injuries (mentioned by 2 reviewers)
- Staff unprofessionalism and dismissive attitude toward residents (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility is well-maintained and clean; what is your protocol for ensuring daily personal hygiene and grooming needs are consistently met for each resident?
- 2Could you walk me through your communication process for keeping families updated when a resident experiences a minor injury or a change in their health status?
- 3Given the importance of nutrition, could you tell me more about how you gather resident feedback to improve the dining experience and menu variety?
- 4How do you approach training and supervision to ensure that staff maintain a professional and supportive demeanor when interacting with residents throughout the day?
- 5What specific steps do you take to ensure medication management is accurate and that families are kept in the loop regarding any adjustments to a resident's prescriptions?
- 6I've heard great things about your activity program; could you share a few examples of how you tailor these engaging activities to match the different interests and energy levels of your 40 residents?
Personalized based on this facility's data
Key Review Excerpts
“My father said he had not been checked on all day. He said he kept pushing the button for help and he heard staff say 'Ignore him, He complains too much!'”
“Not once were we informed that her braces were broke nor that it caused an open sore that was not being addressed or treated.”
“The staff seems really upbeat, bubbly, and nice however there were many times my grandmother and other residents would tell me they were mean.”
Ownership & Operations
Who Operates This Facility
Double J Properties
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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