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Public Google reviewers rate this highly and often mention modern, aesthetically pleasing facility. Schedule a visit to confirm the fit.
based on 25 Google reviews
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Public Google reviewers rate Hampton Manor of Commerce highly. Reviewers highlight: modern, aesthetically pleasing facility, engaging activity program for active residents. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Hampton Manor of Commerce receives highly polarized feedback, with some families praising the beautiful facility and engaging activities, while others report severe neglect and management failures. Critical concerns include reports of residents sitting in soiled clothing, lack of basic hygiene assistance, and inconsistent staffing levels. Families considering this facility should conduct a thorough, unannounced visit to verify the current quality of care.
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Key Review Excerpts
“She has a beautiful apartment with everything from laundry, cleaning and medication taken care off. She is busy all day with activities like exercise classes, group activities and entertainment”
“My mother has gone over a week or two between showed. The had no kitchen staff last night, so while the two caregiver’s were making cold cereal to serve the residents, my mother he’d to sit in soiled clothes for over an hour.”
“For starters, I did her laundry, bathed her, clothed her, changed her and beyond regularly. Services that were supposed to be provided by the staff. However, this didn’t come as a surprise after I was informed by an aid they had no proper training regarding the care of their residents.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
This facility has had several documented issues regarding food safety sanitation, kitchen hygiene, and the management of resident medical directives (DNR status). While some initial licensing deficiencies were corrected, recent investigations have identified serious concerns regarding food temperature maintenance and emergency response protocols.
Failure to maintain an organized program for protection and supervision; specifically, staff were uncertain of a resident's DNR status due to uncompleted physician signatures, causing a delay in care during an unresponsive event.
Food service sanitation standards not met: cook not wearing hair restraint; lack of paper towels at handwash sinks; inability to verify dish machine sanitization temperature; presence of food debris on equipment and walk-in shelving/floors; and a malfunctioning freezer causing food items (ice cream, ground beef) to melt or soften.
Home did not post menu for both regular and therapeutic diets being served.
Home did not maintain a meal census nor the kind and amount of food used for the preceding 3 month period.
Kitchen handwash sinks did not have wrist, knee, or foot control.
Home serves food to employees as a benefit but does not hold a food establishment services license via Oakland County health department.
Hampton Manor of Commerce LLC
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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