Hamilton Grove Healthcare and Rehabilitation, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 274 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 7)
Bottom 25% in NJ · Critically understaffed (RN) · Worst in OCEAN HEALTHCARE chain · $54,275 in fines · Abuse citation
What this means for your family
Hamilton Grove offers a clean, well-managed environment with an excellent physical therapy program, making it a strong candidate for short-term rehab. However, families should be aware of reports regarding weekend staffing shortages and slow response times; we recommend asking specifically about weekend aide-to-patient ratios and the process for escalating concerns during off-hours.
Google Reviews
Google Reviews
274 reviews on Google“Hamilton Grove Healthcare and Rehabilitation is frequently praised for its cleanliness, welcoming atmosphere, and dedicated physical therapy team. While many families report high satisfaction with the nursing staff and administrative support, there are recurring concerns regarding weekend staffing levels, occasional slow response times, and inconsistent communication from some staff members.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and odor-free facility
- Highly effective and professional physical therapy team
- Welcoming and helpful administrative staff
- Compassionate nursing care for long-term residents
Concerns
- Understaffing, particularly on weekends (mentioned by 4 reviewers)
- Slow response times for call bells/aide assistance (mentioned by 3 reviewers)
- Poor food quality and lack of diabetic-friendly options (mentioned by 3 reviewers)
- Rude or unprofessional communication from specific staff members (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 203 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you have a 100% response rate to online reviews; how does your leadership team use that feedback to improve the daily experience for residents?
- 2Given that some families have mentioned challenges with weekend staffing, what is your plan for ensuring consistent care and support for residents on Saturdays and Sundays?
- 3How do you manage call bell response times to ensure that residents receive timely assistance when they need it most?
- 4Since nutrition is a priority, could you walk me through how you accommodate specific dietary needs like diabetic-friendly meal planning?
- 5What steps are you taking to address the recent CMS findings regarding medication management to ensure the highest safety standards for your residents?
- 6Could you describe the daily activity schedule and how you encourage residents to participate in social engagement to keep them active and connected?
Personalized based on this facility's data
Key Review Excerpts
“Rarely have I visited a healthcare facility and found nothing to complain about. Hamilton Grove is about as close to perfection as it gets!”
“The Nurses and Physical Therapists were professional, upbeat, friendly and their positive energy reflected in her speedy recovery.”
“Hopefully in the last two years things have changed, but when my mother was there, they were very short-staffed, especially on weekends. My mother was left for hours sitting in her wheelchair, sometimes in her own excrement.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
3
measures
6
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hamilton Grove has concerning deficiencies in resident safety and protection, with families filing multiple complaints about abuse reporting, medication errors, and care planning failures. The facility shows recurring problems with safety protocols, resident care standards, and emergency preparedness across six surveys since 2022. While all violations have correction dates, the pattern of serious safety issues and complaint-driven investigations suggests families should carefully evaluate this facility's ability to provide consistent, safe care.
Feb 27, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 19, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Oct 28, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Oct 28, 2024Routine9
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Oct 9, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Dec 21, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Oct 28, 2024
$54,275
Ownership & Operations
Who Operates This Facility
Hamilton Grove Healthcare and Rehabilitation, LLC
for profit
Chain Affiliation
Ocean Healthcare
11 facilities nationwide
Chain avg rating: 2.8/5 · Rank 9 of 11 (Worst)
Ownership & Management
Owners
Drew, Zalman
Owner
Feigenbaum, Avraham
Owner
Feigenbaum, Deborah
Owner
Maierovits, Avrohom
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
274 reviews from families & visitors
Official Website
Visit hamiltongrovehealth.com
Medicare data downloads
Original nursing home datasets
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