Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 26 Google reviews
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Public Google reviewers rate Hacienda De Luna Assisted Living highly. Reviewers highlight: compassionate and attentive caregiving staff, clean and well-maintained, home-like environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Hacienda de Luna is highly regarded by families for its small, home-like environment and exceptionally compassionate, attentive staff. Reviewers frequently praise the facility's cleanliness and the high quality of home-cooked meals, though a few isolated low ratings exist without specific context.
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Key Review Excerpts
“The place was always spotless, and the staff were friendly and helpful whenever I visited (even thinking of extra touches without me having to ask, like placing an extra chair in her room when they knew I was coming to visit.)”
“It is very spacious, always clean and neat and the meals are homecooked by the staff. All of the staff who cared for my husband were superb and truly created a wonderful home environment for the residents.”
“The empathy and understanding we received during that first tour from Lynn and Miranda, the owner and the manager, wa”
Source: AZ State Licensing Agency
The following deficiencies were found during the on-site compliance inspection conducted on November 19, 2025:
Based on record review and interview, the manager failed to ensure the service plan, for one of one sampled resident receiving directed care services, included the requirements in R9-10-814(F)(2). R9-10-814(F)(2) states; "In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving personal care services includes: Offering sufficient fluids to maintain hydration;" Findings include: 1. A review of R1's medical record revealed a service plan, initiated November 1, 2025, for directed care services. However, the service plan did not include offering sufficient fluids to maintain hydration. 2. In an exit interview with E1 and E2, the findings were reviewed and no additional information was provided.
Based on record review and interview, the manager failed to ensure a service plan was signed and dated by the resident or the resident's representative when the service plan was initially developed or when updated, for one of two sampled residents. Findings include: 1. A review of R2's medical record revealed a service plan, dated November 1, 2025, for personal care services. However, the service plan had not been signed by the resident or the resident's representative. 2. In an exit interview with E1 and E2, the findings were reviewed and no additional information was provided.
Based on record review and interview, the manager failed to ensure a medication administered to a resident was administered in compliance with a medication order, for one of two sampled residents. Findings include: 1. A review of R2's medical record revealed a service plan, dated November 1, 2025, for personal care services including medication administration. 2. A review of R2's medical record revealed a list of medication orders, dated October 3, 2025, which included the order, "Rosuvastatin Calcium 5 MG Oral Tablet, Give 1 tablet by mouth every day. Start 5/12/2025." 3. A review of R2's medical record revealed a Medication Administration Record (MAR) dated November 2025. The MAR indicated Rosuvastatin had not been administered to R2 in November 2025. The MAR indicated the medication was not available and was waiting for doctor's orders. 4. In an interview, E1 reported the medication had run out of refills. E1 reported R2's doctor was contacted, however, R2's doctor stated they were going to consult the original prescriber. E1 acknowledged Rosuvastatin had not been held, discontinued, or refilled and further clarification from R2's doctor was not available for review. E1 reported R2 was prescribed both Atorvastatin and Rosuvastatin and that is why there was a question about continuing the Rosuvastatin. 5. In an exit interview with E1 and E2, the findings were reviewed and no additional information was provided.
No deficiencies were found during the on-site modification to alter the floor plan, completed on June 27, 2025.
No deficiencies were found during the on-site compliance inspection conducted on November 7, 2024.
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