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Assisted Living

Hacienda De Luna Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.

1310 East Ina Road, Skyline Foothills Estates · Tucson, AZ 85718Licensed & Active
Google rating
4.7/5

based on 26 Google reviews

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What this means for your family

Hacienda de Luna is an excellent choice for families seeking a small, intimate, and highly clean environment where residents receive personalized, family-style care. The staff's dedication to nutrition and emotional well-being is a standout feature. While there are a few low ratings from 2022, they lack specific details, so focus on the overwhelming consensus of high-quality care.

Google Reviews

Google Reviews

26 reviews analyzed
Hacienda de Luna is highly regarded by families for its small, home-like environment and exceptionally compassionate, attentive staff. Reviewers frequently praise the facility's cleanliness and the high quality of home-cooked meals, though a few isolated low ratings exist without specific context.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities8.0MedsN/AMemory9.0Comms9.0Value8.0

Strengths

  • Compassionate and attentive caregiving staff
  • Clean and well-maintained, home-like environment
  • High-quality, home-cooked meals
  • Strong, empathetic management and ownership

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02021(1)4.22022(10)5.02023(4)5.02024(6)5.02025(4)

Distribution

5
24
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How They Respond to Reviews

81%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about the home-cooked meals here; could you tell us more about how the menu is planned and how much input residents have in their daily dining?
  • 2The atmosphere here seems so warm and home-like; what are some of the favorite daily activities or social traditions that help residents feel part of the family?
  • 3It is clear that the management team is very engaged with the community; how do the owners and administrators stay involved in the day-to-day care of the residents?
  • 4Since we want to ensure a smooth transition, how does the staff handle medical changes or urgent care needs during the overnight hours?
  • 5We are looking for a very clean and well-maintained environment; could you walk us through your daily routines for housekeeping and facility upkeep?
  • 6How does the caregiving staff ensure that each resident's specific personal preferences and individual care plans are being met every day?

Personalized based on this facility's data


Key Review Excerpts

The place was always spotless, and the staff were friendly and helpful whenever I visited (even thinking of extra touches without me having to ask, like placing an extra chair in her room when they knew I was coming to visit.)

Family of a resident with Parkinson's · 2024★★★★★

It is very spacious, always clean and neat and the meals are homecooked by the staff. All of the staff who cared for my husband were superb and truly created a wonderful home environment for the residents.

Family of a resident with Alzheimer's · 2024★★★★★

The empathy and understanding we received during that first tour from Lynn and Miranda, the owner and the manager, wa

Family of a resident · 2025★★★★★
Source: 26 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

3total
3deficiencies
Nov 18, 2025Routine

The following deficiencies were found during the on-site compliance inspection conducted on November 19, 2025:

a. Service PlansR9-10-808.A.5.aCorrected Nov 18, 2025

Based on record review and interview, the manager failed to ensure a service plan was signed and dated by the resident or the resident's representative when the service plan was initially developed or when updated, for one of two sampled residents. Findings include: 1. A review of R2's medical record revealed a service plan, dated November 1, 2025, for personal care services. However, the service plan had not been signed by the resident or the resident's representative. 2. In an exit interview with E1 and E2, the findings were reviewed and no additional information was provided.

Directed Care ServicesR9-10-815.C.1Corrected Nov 19, 2025

Based on record review and interview, the manager failed to ensure the service plan, for one of one sampled resident receiving directed care services, included the requirements in R9-10-814(F)(2). R9-10-814(F)(2) states; "In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving personal care services includes: Offering sufficient fluids to maintain hydration;" Findings include: 1. A review of R1's medical record revealed a service plan, initiated November 1, 2025, for directed care services. However, the service plan did not include offering sufficient fluids to maintain hydration. 2. In an exit interview with E1 and E2, the findings were reviewed and no additional information was provided.

b. Medication ServicesR9-10-817.B.3.bCorrected Nov 19, 2025

Based on record review and interview, the manager failed to ensure a medication administered to a resident was administered in compliance with a medication order, for one of two sampled residents. Findings include: 1. A review of R2's medical record revealed a service plan, dated November 1, 2025, for personal care services including medication administration. 2. A review of R2's medical record revealed a list of medication orders, dated October 3, 2025, which included the order, "Rosuvastatin Calcium 5 MG Oral Tablet, Give 1 tablet by mouth every day. Start 5/12/2025." 3. A review of R2's medical record revealed a Medication Administration Record (MAR) dated November 2025. The MAR indicated Rosuvastatin had not been administered to R2 in November 2025. The MAR indicated the medication was not available and was waiting for doctor's orders. 4. In an interview, E1 reported the medication had run out of refills. E1 reported R2's doctor was contacted, however, R2's doctor stated they were going to consult the original prescriber. E1 acknowledged Rosuvastatin had not been held, discontinued, or refilled and further clarification from R2's doctor was not available for review. E1 reported R2 was prescribed both Atorvastatin and Rosuvastatin and that is why there was a question about continuing the Rosuvastatin. 5. In an exit interview with E1 and E2, the findings were reviewed and no additional information was provided.

Jun 27, 2025Other
CleanReport

No deficiencies were found during the on-site modification to alter the floor plan, completed on June 27, 2025.

Nov 5, 2024Routine
CleanReport

No deficiencies were found during the on-site compliance inspection conducted on November 7, 2024.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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