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Nursing HomeMedicaid Top Rated

Grove Nursing Center

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

1503 West Har-Ber Road, Grove, OK 74344133 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 19 Google reviews

5
4
3
2
1
Grove Nursing Center Nursing Home in Grove, OK — Street View
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What this means for your family

Grove Nursing Center is frequently praised for its compassionate nursing staff and effective rehab services, making it a strong contender for those prioritizing clinical care. However, because some families have reported issues with administrative professionalism and room cleanliness, we recommend scheduling a tour to specifically inspect the cleanliness of the resident rooms and meeting with the administrative team to gauge their responsiveness.

Google Reviews

Google Reviews

19 reviews on Google
Grove Nursing Center receives highly polarized feedback, with many families praising the compassionate, attentive nursing staff and the facility's clean, welcoming environment. However, there are significant concerns regarding administrative professionalism and inconsistent quality of care, with some reviewers reporting issues with cleanliness and disrespectful management. Families should be aware that while many report excellent experiences, others have expressed deep dissatisfaction with the facility's culture and oversight.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean6.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Effective and supportive rehab services
  • Friendly and welcoming atmosphere

Concerns

  • Disrespectful or unprofessional administration (mentioned by 2 reviewers)
  • Inconsistent cleanliness in resident rooms (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(5)'21(1)'23(1)'25(4)'26(1)

Distribution · 21 analyzed

5
13
4
1
3
1
2
0
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's strong focus on rehab services, how do you coordinate the transition from intensive therapy back into the daily routine of the nursing home?
  • 2We noticed some mixed feedback regarding room maintenance; what is your current process for ensuring consistent cleanliness and housekeeping standards in individual resident rooms?
  • 3With a 5-star staffing rating, how do you foster communication between the nursing team and the administrative office to ensure a professional and supportive environment for everyone?
  • 4What specific social programs or daily activities are currently most popular among residents to help them feel connected and engaged within the community?
  • 5In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?
  • 6How does the leadership team work to address resident or family concerns to ensure that the administrative experience is as positive as the care provided by your nursing staff?

Personalized based on this facility's data


Key Review Excerpts

I truly cannot say enough good things about these wonderful people we've never had an intentional incident and we are very active in and out of their care with the staff day and night 24/7

Long-term resident's family · 2019★★★★★

Everyone from Jamie, the administrator to the day to day nurses were friendly, competent and top quality.

Rehab patient's family · 2022★★★★★

From the first day he was in Grove Nursing Center, he loved it. He raved about the food choices

Rehab patient's family · 2020★★★★★
Source: 19 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.72hrs
96%
Registered nurses for medical care
Total Nursing
4.66hrs
OK
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
22%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
OK
3.3%
Delaware
15.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OK
90.6%
Delaware
86.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.1%
Better than Avg
Here
4.1%
US
15.5%
OK
17.2%
Delaware
16.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility85.7%
Worse than Avg
Here
85.7%
US
95.5%
OK
94.6%
Delaware
95.5%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility11.9%
Worse than Avg
Here
11.9%
US
3.2%
OK
4.6%
Delaware
4.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.9%
Better than Avg
Here
18.9%
US
19.5%
OK
25.4%
Delaware
20.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
81.8%
OK
75.0%
Delaware
67.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.4%
Better than Avg
Here
91.4%
US
79.8%
OK
74.1%
Delaware
73.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.9%
Worse than Avg
Here
2.9%
US
1.6%
OK
1.8%
Delaware
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (7.2)

Grove Nursing Center shows recurring deficiencies across three surveys in medication management, care planning, and daily living assistance, with all issues reportedly corrected by the facility. The most concerning pattern involves repeated problems with medication safety and developing proper care plans for residents. While no families have filed complaints triggering federal investigations, the facility has faced consistent challenges in core care areas, though deficiencies appear to be addressed when identified.

Jul 17, 2024Routine
6
0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 22, 2023Routine
7
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jan 30, 2020Routine
7
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Grove Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Phoenix Healthcare

Chain Size

6 facilities nationwide

Chain avg rating: 3.0/5 · Rank 1 of 6 (Best)

Ownership & Management

Owners

Phoenix Healthcare LLC

Owner · Organization

Cain, Larry

Owner

Key personnel

Forvis Mazars LlpManagerPhoenix Healthcare LLCManagerPhoenix Rehab LLCManagerCarbajal, JillManagerFloyd, ShannaManager
Source: Medicare provider data

Contact

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References & Resources

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