Grove Nursing Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 19 Google reviews

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What this means for your family
Grove Nursing Center is frequently praised for its compassionate nursing staff and effective rehab services, making it a strong contender for those prioritizing clinical care. However, because some families have reported issues with administrative professionalism and room cleanliness, we recommend scheduling a tour to specifically inspect the cleanliness of the resident rooms and meeting with the administrative team to gauge their responsiveness.
Google Reviews
Google Reviews
19 reviews on Google“Grove Nursing Center receives highly polarized feedback, with many families praising the compassionate, attentive nursing staff and the facility's clean, welcoming environment. However, there are significant concerns regarding administrative professionalism and inconsistent quality of care, with some reviewers reporting issues with cleanliness and disrespectful management. Families should be aware that while many report excellent experiences, others have expressed deep dissatisfaction with the facility's culture and oversight.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective and supportive rehab services
- Friendly and welcoming atmosphere
Concerns
- Disrespectful or unprofessional administration (mentioned by 2 reviewers)
- Inconsistent cleanliness in resident rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong focus on rehab services, how do you coordinate the transition from intensive therapy back into the daily routine of the nursing home?
- 2We noticed some mixed feedback regarding room maintenance; what is your current process for ensuring consistent cleanliness and housekeeping standards in individual resident rooms?
- 3With a 5-star staffing rating, how do you foster communication between the nursing team and the administrative office to ensure a professional and supportive environment for everyone?
- 4What specific social programs or daily activities are currently most popular among residents to help them feel connected and engaged within the community?
- 5In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?
- 6How does the leadership team work to address resident or family concerns to ensure that the administrative experience is as positive as the care provided by your nursing staff?
Personalized based on this facility's data
Key Review Excerpts
“I truly cannot say enough good things about these wonderful people we've never had an intentional incident and we are very active in and out of their care with the staff day and night 24/7”
“Everyone from Jamie, the administrator to the day to day nurses were friendly, competent and top quality.”
“From the first day he was in Grove Nursing Center, he loved it. He raved about the food choices”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents who fell and were seriously hurt
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Grove Nursing Center shows recurring deficiencies across three surveys in medication management, care planning, and daily living assistance, with all issues reportedly corrected by the facility. The most concerning pattern involves repeated problems with medication safety and developing proper care plans for residents. While no families have filed complaints triggering federal investigations, the facility has faced consistent challenges in core care areas, though deficiencies appear to be addressed when identified.
Jul 17, 2024Routine6
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 22, 2023Routine7
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 30, 2020Routine7
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ownership & Operations
Who Operates This Facility
Grove Nursing Center
for profit
Chain Affiliation
Phoenix Healthcare
6 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 6 (Best)
Ownership & Management
Owners
Phoenix Healthcare LLC
Owner · Organization
Cain, Larry
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit grovenursingcenter.com
Medicare data downloads
Original nursing home datasets
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