Betty Ann Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 9 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (16 vs median 6.0)
- High staff turnover (52%)
Bottom 25% in OK · Below recommended RN staffing · Worst in MARSH POINTE MANAGEMENT chain · $55,175 in fines · Abuse citation
What this means for your family
Recent feedback suggests that residents may enjoy the food variety and staff interactions, which is a positive shift from earlier reports. However, because historical reviews were extremely critical, we recommend scheduling an unannounced visit to observe current staff-to-resident engagement and facility conditions firsthand.
Google Reviews
Google Reviews
9 reviews on Google“Betty Ann Nursing Center receives polarized feedback, with recent reviewers praising the staff's attentiveness and the variety of food options available to residents. However, the facility has faced severe criticism regarding its overall operations, with at least one reviewer calling for its closure.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Positive resident-staff relationships
- Good variety of food choices
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how attentive and caring the nursing staff is here; how do you foster those strong relationships between the nurses and the residents?
- 2Since we know the staff is highly rated for their dedication, how do you ensure that level of care remains consistent during shift changes?
- 3Could you walk us through the protocols in place for handling medical emergencies or sudden changes in a resident's health during the night?
- 4We've seen that there is a good variety of food choices available; how much input do residents have in their daily meal planning?
- 5What kind of daily activities or social outings do you organize to keep the residents engaged and connected with one another?
- 6What specific steps is the facility taking to address recent inspection findings and ensure the environment is as safe and comfortable as possible for the residents?
Personalized based on this facility's data
Key Review Excerpts
“She liked to choices of food that she got to choice from. She enjoyed talking with staff, she had a lot of favorites. Staff went above and beyond to make her comfortable.”
“All of u at Betty Ann r the very bestest I've ever encounter n a very long x”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
5
measures
8
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Betty Ann Nursing Center has a concerning pattern of complaint-triggered deficiencies, with families filing reports that led to findings of abuse protection failures and inadequate reporting of suspected incidents. The facility shows recurring problems across multiple areas including care planning, nutrition and dietary services, and infection control, with issues persisting across surveys from 2020 to 2025, though all deficiencies have reportedly been corrected.
Sep 3, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 12, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Dec 19, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Oct 3, 2024Routine13
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Jul 27, 2023Routine10
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Smoke Deficiencies
Provide properly protected cooking facilities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Jul 27, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
May 12, 2025
$44,429
Ownership & Operations
Who Operates This Facility
Betty Ann Nursing Center
for profit
Chain Affiliation
Marsh Pointe Management
6 facilities nationwide
Chain avg rating: 3.0/5 · Rank 6 of 6 (Worst)
Ownership & Management
Owners
Oklahoma Financial LLC
Owner · Organization
Oklahoma Operating LLC
Owner · Organization
Brogdon, Connie
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.