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Strong Medicare quality ratings; public reviewers often praise exceptional physical and occupational therapy. Still worth an in-person visit.
based on 325 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Grossmont Post Acute Care has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: exceptional physical and occupational therapy and compassionate and professional nursing staff. Review the component ratings and current source records before deciding.
Families can expect exceptional physical and occupational therapy services and a highly compassionate nursing staff that many reviewers describe as 'angels.' While the facility is praised for its cleanliness and professional rehabilitation programs, some patients have experienced issues with food quality and slow response times to call lights during certain shifts.
Quality Themes
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Concerns
Rating Trends
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Distribution · 351 analyzed
The owner provides personalized responses that acknowledge specific staff members and departments mentioned in the reviews. They use a warm, professional tone to validate the reviewer's experience and express gratitude.
Personalized based on this facility's data
Key Review Excerpts
“The staff are talented and friendly. I wouldn’t go anywhere else!”
“The staff here truly goes the extra mile for their patients. Everyone works together to give the best care possible.”
“The physical therapy Lab and personal were excellent in ln aiming me on the road to well ness.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 15 measures
11
measures
2
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaint reports that triggered federal investigations, with issues including resident abuse protection and care planning deficiencies appearing multiple times across surveys. The facility shows persistent problems in care planning and assessment, treatment quality, and safety measures, though all violations have been reportedly corrected by the provider after being cited.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Administration Deficiencies
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Aug 1, 2024
$11,466
Grossmont Post Acute Care
for profit
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 1 of 328 (Highest rating)
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
325 reviews from families & visitors
Official Website
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