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Nursing HomeMedicaid Top Rated

Grossmont Hospital D/p Snf

Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy. Still worth an in-person visit.

5555 Grossmont Center Drive, La Mesa, CA 9194130 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 323 Google reviews

5
4
3
2
1
Grossmont Hospital D/p Snf Nursing Home in La Mesa, CA — Street View
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What this means for your family

This facility is an excellent choice for patients requiring intensive physical or occupational therapy, as their rehab programs are highly rated. However, if your loved one has strict dietary needs or requires immediate assistance at all hours, you should specifically inquire about their current meal variety and nighttime staffing responsiveness.

Google Reviews

Google Reviews

323 reviews on Google
Families considering Grossmont Post Acute Care can expect exceptional physical and occupational therapy services, which are frequently cited as the facility's standout feature. While the nursing and CNA staff are overwhelmingly praised for being kind and professional, some reviewers have noted inconsistent food quality and occasional delays in response times to call lights.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities8.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Exceptional physical and occupational therapy
  • Compassionate and professional nursing staff
  • Clean and well-maintained environment
  • Effective discharge planning and social services

Concerns

  • Inconsistent food quality and limited dietary variety (mentioned by 4 reviewers)
  • Slow response times to call lights (mentioned by 2 reviewers)
  • Aging building infrastructure in certain areas (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02023(136)4.92024(50)4.92025(40)2.72026(6)

Distribution · 232 analyzed

5
217
4
9
3
3
2
0
1
3
94 reviews posted between Dec 17, 2023Dec 30, 2023 · 93 were 5-star
92 reviews posted between Dec 12, 2023Dec 23, 2023 · 91 were 5-star
43 reviews posted between Dec 26, 2023Dec 30, 2023 · 42 were 5-star

How They Respond to Reviews

37%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those sessions are tailored to each resident's specific needs?
  • 2With such a high rating for nursing staff, how do you ensure that the level of compassionate care remains consistent across all shifts?
  • 3Could you describe what a typical daily schedule looks like, including any social activities or group outings planned for the residents?
  • 4How does the facility manage meal planning to ensure there is a good variety of nutritious options available every day?
  • 5In the event of a medical emergency during the night, what is the protocol for getting immediate assistance and notifying the family?
  • 6Since the facility is so well-maintained, are there any upcoming plans or updates regarding the building's infrastructure to ensure everything stays modern and comfortable?

Personalized based on this facility's data


Key Review Excerpts

The staff are talented and friendly. I wouldn’t go anywhere else!

Rehab patient · 2025★★★★★

The food was the only problem because he is vegetarian. No tofu or veggie burgers, just egg salad and sometimes lentils.

Long-term resident's family · 2025★★★★★

The Social Workers & Case Manager follow through until after discharge. They make sure that the patient and family has support at home.

Professional partner · 2024★★★★★
Source: 323 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.85hrs
OK
Registered nurses for medical care
Total Nursing
6.80hrs
OK
All nurses + aides combined
Staff Turnover
9%
Lower is better (< 30% = good)
RN Turnover
11%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
4/ 5
Better Than Avg

3

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
79.8%
CA
93.2%
San diego
96.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.8%
Better than Avg
Here
97.8%
US
81.8%
CA
94.2%
San diego
96.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
1.6%
CA
1.5%
San diego
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (15.4)

This facility has 18 deficiencies across three surveys with all violations corrected by the provider. The most recurring issues involve food safety and dietary services, appearing in all three surveys, followed by infection control problems and quality of care concerns. While the facility demonstrates responsiveness by addressing deficiencies when cited, the persistent food safety violations across multiple years warrant attention during your visit.

Jun 20, 2025Routine
6
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 24, 2024Routine
7
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

May 18, 2023Routine
5
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0802Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Grossmont Hospital D/p Snf

Organization Type

nonprofit

Ownership & Management

Owners

Sharp Healthcare

Owner · Organization

Key personnel

Allsing, StevenOfficer / DirectorEvans, WilliamOfficer / DirectorGoldberg, AnnOfficer / DirectorHall, VirginiaOfficer / DirectorHoward, ChristopherOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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