Greenwood Center for Nursing and Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 70 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (16 vs median 8.0)
- High staff turnover (58%)
Bottom 25% in PA · Below recommended RN staffing · Worst in GABRIEL SEBBAG & THE SAMARA FAMILY chain · $76,674 in fines
What this means for your family
While the facility excels in rehabilitation therapy and community engagement, there is a recurring pattern of serious concerns regarding nursing responsiveness and medical oversight. If you choose this facility, we strongly recommend frequent, unannounced visits and active involvement in your loved one's daily care plan to ensure their needs are being met.
Google Reviews
Google Reviews
70 reviews on Google“Greenwood Center for Nursing and Rehab presents a polarized experience, with many visitors praising the facility's community events, cleanliness, and therapy team. However, multiple families have reported severe concerns regarding neglect, poor communication, and slow response times to basic patient needs. Prospective families should weigh the positive social atmosphere against consistent reports of staffing challenges and inadequate medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Engaging community events and activities
- Effective physical and speech therapy team
- Clean and well-maintained facility
- Friendly and helpful staff members
Concerns
- Neglect and slow response to call buttons (mentioned by 6 reviewers)
- Poor communication from administration and nursing (mentioned by 4 reviewers)
- Inadequate medical care and medication management (mentioned by 3 reviewers)
- Poor dietary service and food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 72 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that input to improve communication between the nursing staff and family members?
- 2Given that physical and speech therapy are such strong points here, how do you ensure that progress in therapy is effectively coordinated with the daily nursing care plan?
- 3We understand that call light response times can be a challenge in many facilities; what is your current protocol for ensuring residents receive timely assistance when they need it?
- 4Could you walk us through how your team manages medication administration to ensure accuracy and consistency for residents?
- 5We see that you host many engaging community events; how do you encourage residents to participate in these activities while balancing their individual care schedules?
- 6What steps are you taking to address the recent health inspection findings to ensure the highest standard of safety and care for your 150 residents?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy people are awesome, they got me up and walking in a month! I really appreciate them, they really drive you to get better!”
“On multiple occasions, my grandmother received incorrect medication, escalating to a critical third incident that landed her in the emergency room fighting for her life.”
“I am just honestly tired of having to fight for my Father to have the care he deserves. It's time to look elsewhere for care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of deficiencies with families filing multiple complaints that triggered investigations. The most recurring problems involve medication management, resident care and treatment, and safety hazards. Recent surveys show persistent issues with nursing staffing, infection control, and fire safety systems that remain uncorrected. Given the frequency of complaint-driven inspections and ongoing safety concerns, families should carefully evaluate other options before considering this facility.
Jan 14, 2026Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 14, 2026Complaint2
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 25, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jul 24, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Jun 17, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Apr 16, 2025Routine16
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal Penalties
Fine
Jun 29, 2023
$9,311
Fine
Jun 29, 2023
$67,363
Ownership & Operations
Who Operates This Facility
Greenwood Center for Nursing and Rehab
for profit
Chain Affiliation
Cedar View Holdings
9 facilities nationwide
Chain avg rating: 1.3/5 · Rank 3 of 7 (Worst)
Ownership & Management
Owners
Apostrophe Opco LLC
Owner · Organization
Cedar View Holdings LLC
Owner (parent company) · Organization
Cedar View Tr
Owner (parent company) · Organization
Samara Family Holdings LLC
Owner (parent company) · Organization
Leiser, Asher
Owner (parent company)
Sebbag, Gabriel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
70 reviews from families & visitors
Official Website
Visit greenwoodcnr.com
Medicare data downloads
Original nursing home datasets
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