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Nursing HomeMedicaid

Green Ridge Care Center

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

2741 Boulevard Avenue, Scranton, PA 1850995 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 18 Google reviews

5
4
3
2
1
Green Ridge Care Center Nursing Home in Scranton, PA β€” Street View
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What this means for your family

This facility has a history of providing compassionate, effective rehabilitation care, but recent reports of communication barriers and serious medical concerns are significant red flags. Before choosing this facility, we strongly recommend requesting a direct contact person for administrative issues and asking for a detailed explanation of their protocols for end-of-life care and family notification.

Google Reviews

Google Reviews

18 reviews on Google
β€œGreen Ridge Care Center receives high praise for its compassionate nursing staff and effective rehabilitation services, with many families noting significant improvements in their loved ones' health. However, recent feedback includes a very serious allegation regarding end-of-life care and frustration over the facility's inability to provide direct, reliable communication channels for families.”

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean9.0ActivitiesN/AMeds2.0MemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective rehabilitation services
  • Clean and well-maintained facility
  • Proactive communication with families

Concerns

  • Difficulty reaching administration or management directly (mentioned by 2 reviewers)
  • Serious concerns regarding medical oversight and end-of-life care protocols (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(1)'21(2)'23(1)'26(1)

Distribution Β· 19 analyzed

5
12
4
3
3
0
2
1
1
3

How They Respond to Reviews

72%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that you are very active in responding to family feedback online; how do you typically keep families informed about their loved one's daily progress and care updates?
  • 2Given the importance of medication management, could you walk me through the safety protocols and oversight your team uses to ensure residents receive the correct dosages on time?
  • 3We want to make sure our loved one feels connected; what does a typical day look like in terms of social activities and engagement opportunities for residents?
  • 4How does your leadership team ensure that families have a clear, direct point of contact if they have urgent questions or need to discuss administrative concerns?
  • 5Could you explain your facility's specific protocols for end-of-life care and how you coordinate with families and medical teams during those sensitive transitions?
  • 6With your current staffing levels, how do you ensure that every resident receives consistent, personalized attention throughout the day and night?

Personalized based on this facility's data


Key Review Excerpts

β€œThe nursing staff was amazing and so helpful when she needed anything. The communication with any changes from the administration to family was great, keeping us up to date on anything and everything.”

Long-term resident's family Β· 2021β˜…β˜…β˜…β˜…β˜…

β€œAfter a horrible stay at Allied, I moved my dad to Greenridge. What an amazing 🀩 difference!! Within a month, he was already mentally 100% better!!”

Long-term resident's family Β· 2022β˜…β˜…β˜…β˜…β˜…

β€œThis facility allows for the family to bring simple things to make life easier for her. They have suggested on her arrival an electric recliner they have on site not being used to help with her non weight bearing healing process.”

Long-term resident's family Β· 2021β˜…β˜…β˜…β˜…β˜…
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day Β· Medicare 2026
RN Hours
0.61hrs
81%
Registered nurses for medical care
Total Nursing
3.73hrs
91%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages Β· 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
🚢

Residents whose walking got worse

↓ Lower is better
This Facility33.0%
Worse than Avg
Here
33.0%
US
15.3%
PA
18.4%
Lackawanna
15.4%
πŸ’‰

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.7%
Better than Avg
Here
98.7%
US
93.4%
PA
87.1%
Lackawanna
86.3%
πŸ›οΈ

Residents needing more daily help over time

↓ Lower is better
This Facility26.5%
Worse than Avg
Here
26.5%
US
14.4%
PA
17.6%
Lackawanna
14.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.6%
Worse than Avg
Here
30.6%
US
19.4%
PA
26.0%
Lackawanna
26.8%
πŸ’Š

Residents on antipsychotic medication

↓ Lower is better
This Facility9.8%
Better than Avg
Here
9.8%
US
15.4%
PA
17.8%
Lackawanna
18.1%
πŸ˜”

Residents with depression symptoms

↓ Lower is better
This Facility11.7%
Mixed vs Avgs
Here
11.7%
US
12.1%
PA
8.3%
Lackawanna
3.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
πŸ’‰

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.4%
Better than Avg
Here
95.4%
US
81.8%
PA
69.2%
Lackawanna
68.0%
πŸ’‰

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.0%
Better than Avg
Here
93.0%
US
79.7%
PA
68.7%
Lackawanna
70.0%
πŸ’Š

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
PA
1.4%
Lackawanna
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback Β· Medicare 2026

2deficiencies
1penalties
Well below state avg (10.1)
1 complaint-triggered
$8,018 in fines

Green Ridge Care Center has recurring issues across multiple areas, with families filing complaint reports leading to 2 deficiencies. The facility shows persistent problems with medication management (4 deficiencies spanning 2022-2025), fire safety systems including smoke barriers and sprinkler maintenance, and quality of care issues including pain management and accident prevention. While all deficiencies show correction dates, the pattern of repeated medication and safety violations across recent surveys suggests ongoing compliance challenges.

Nov 14, 2025Routine
3
0363Potential for harm Β· PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0610Potential for harm Β· IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0755Potential for harm Β· IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jan 31, 2025Routine
10
0697Potential for harm Β· PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0881Potential for harm Β· PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0321Potential for harm Β· PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm Β· PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm Β· PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm Β· PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm Β· PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0660Potential for harm Β· IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0757Potential for harm Β· IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0791Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Feb 2, 2024Routine
5
0760Actual harm Β· IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0758Potential for harm Β· PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0363Potential for harm Β· PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm Β· PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0690Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Sep 8, 2023Complaint
1
0689Potential for harm Β· IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Feb 2, 2024

$8,018

Ownership & Operations

Who Operates This Facility

Owner / Operator

Green Ridge Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Saber Healthcare Group

Chain Size

126 facilities nationwide

Chain avg rating: 3.0/5 Β· Rank 10 of 125 (Best)

Ownership & Management

Owners

Saber Pa Holdings, LLC

Owner Β· Organization

100%

Key personnel

Volpe, BenjaminOfficer / DirectorWeisberg, WilliamOfficer / DirectorNicoluzakis, GregoryOfficer / DirectorVolpe, BenjaminOfficer / DirectorWeisberg, WilliamOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources β€” Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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