Grandell Rehabilitation and Nursing Center
Strong Medicare quality ratings; families often praise highly skilled and effective physical and occupational therapy teams. Still worth an in-person visit.
based on 252 Google reviews
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What this means for your family
Grandell is highly regarded for its physical therapy and clean, modern environment, making it a strong candidate for post-surgical rehab. However, given reports of inconsistent communication regarding patient falls, we strongly advise families to establish a clear, proactive communication protocol with the nursing supervisor upon admission.
Google Reviews
Google Reviews
252 reviews on Google“Grandell Rehabilitation and Nursing Center is widely praised for its high-quality rehabilitation services, clean environment, and professional, compassionate staff. While the vast majority of reviews are highly positive, a small number of families have raised serious concerns regarding communication lapses, slow response times, and inconsistent care for residents with high-acuity needs.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and effective physical and occupational therapy teams
- Clean, well-maintained, and modern facility
- Warm, attentive, and professional nursing staff
- Responsive and accommodating administrative team
Concerns
- Inconsistent communication with family members regarding patient status or incidents (mentioned by 4 reviewers)
- Slow response times to call bells and patient assistance requests (mentioned by 3 reviewers)
- Inadequate supervision for fall-risk residents (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 193 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the focus on physical and occupational therapy here, how do you integrate those sessions into a resident's daily schedule to ensure they stay active and engaged?
- 2Could you walk me through the typical process for updating family members on a resident's health status or any unexpected incidents?
- 3With 278 residents in the facility, what specific protocols do you have in place to ensure prompt responses when a resident uses their call bell?
- 4For residents identified as high fall-risks, what extra layers of supervision or environmental modifications do you implement to keep them safe?
- 5I noticed your team is very responsive to feedback; how do you ensure that family communication remains consistent and proactive throughout a resident's stay?
- 6What kind of social activities or community events are available for residents to help them feel connected and at home within the facility?
Personalized based on this facility's data
Key Review Excerpts
“The physical and occupational therapy he received was outstanding. The gym had great equipment. The facility was clean and rooms are well heated. The staff went beyond all expectations in making my husband's stay as comfortable as possible.”
“My dad was WELL cared for in this facility. The excellent service started with the admissions team and continued with the entire nursing, physical therapy, social work, recreation, medical, and reception teams along with the business office.”
“My father spent the last year at Grandell on floor 4 rehab. This review is coming from a Physician Assistant so we tend to be critical. I can not say enough great things about the medical care my dad received while at Grandell and his overall care from PT/OT, dietician, speech therapist, social worker, etc.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring issues across all three surveys, particularly with abuse investigation procedures and care planning, which have appeared consistently since 2022. The most recent 2025 survey included a complaint-triggered deficiency regarding staffing assessments, indicating families have filed reports about care concerns. Primary problem areas include abuse response protocols, resident care planning, and quality of care delivery, with additional issues in medication labeling and infection control that appear to persist despite correction plans.
Aug 27, 2025Routine3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Aug 27, 2025Complaint1
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Mar 8, 2024Routine5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 3, 2022Routine9
Construction Deficiencies
Use approved construction type or materials.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Construct fire resistant interior walls.
Ownership & Operations
Who Operates This Facility
Grandell Rehabilitation and Nursing Center
for profit
Ownership & Management
Owners
Weits, Avraham
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
252 reviews from families & visitors
Official Website
Visit grandellrehab.com
Medicare data downloads
Original nursing home datasets
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