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Assisted Living

Grande'ville Senior Living Community

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

555 Maiden Lane, Rochester, NY 14616115 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.3/5

based on 27 Google reviews

5
4
3
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1

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What this means for your family

Grande'ville is an excellent choice for families prioritizing emotional well-being and compassionate care, as the staff is consistently described as treating residents like family. The facility also excels in maintaining a clean environment and providing varied meal options. While there are rare 1-star reviews, the overwhelming majority of long-term feedback is highly positive.

Google Reviews

Google Reviews

27 reviews on Google
Grande'ville is highly regarded by families for its exceptionally compassionate and attentive staff who treat residents like family. Reviewers frequently praise the clean environment and the high quality of care, though there are isolated instances of extreme dissatisfaction that do not reflect the broader consensus.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean5.0Activities4.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facilities
  • Engaging community events and activities
  • High-quality, varied dining options

Rating Trends

Tap a year to see what changed

234'16(1)'19(4)'21(1)'23(10)'25(2)'26(1)

Distribution · 28 analyzed

5
21
4
3
3
0
2
0
1
4

How They Respond to Reviews

85%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It’s great to see how much you engage with the community through your responses to families; how do you typically involve residents' families in the communication process here?
  • 2With a community of about 115 residents, how do you ensure that each person still receives personalized attention for their specific daily needs?
  • 3What does a typical day look like for residents here, and are there specific social activities or outings that the community enjoys most?
  • 4How is the medical care structured during the overnight hours, and what is the protocol if a resident has a sudden health emergency?
  • 5How do you manage the balance between encouraging independence and providing necessary assistance with daily tasks for your residents?
  • 6Are there specific dining programs or mealtime traditions that help foster a sense of community among the residents?

Personalized based on this facility's data


Key Review Excerpts

The Grandeville staff was amazing when my mom stayed there. The place was extremely clean and welcoming. The center had so many events and celebrations that included the community.

Family member of a former resident · 2023★★★★★

The dining room had such a varied menu that she could always find something to her liking. She strolled the halls and was able to go to the chapel and see her friends throughout.

Friend of a former resident · 2023★★★★★

The staff is courteous ,friendly, and knowledgeable. My mother gets the best care by all staff members. I’m completely confident in how my and my mother is taken care of at at grandville.

Family member of a resident · 2019★★★★★
Source: 27 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

10total
11deficiencies

Key Findings

11 violations from 10 inspections

Oct 10, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Sep 10, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Apr 24, 2025Complaint
487.4 (a)

Admission standards

Dec 5, 2024Other
485.11 (b)

Records and reports

Sep 30, 2024Complaint
1001.10 (l)(1)

Medication management.

487.7 (f) (11) (iii)

Resident services

1001.10 (l) (4-7)

Medication management

1001.10 (i) (5-8)

Resident services.

1001.7 (k) (5)

Admission and retention standards.

485.5 (f)

Operating certificates

487.3 (e)

General provisions

487.8 (e) (1)

Food service

Sep 28, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Sep 27, 2024Complaint
485.5 (f)

Operating certificates

Sep 27, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Grande'ville Senior Living Community, LLC

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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