Nursing HomeMedicaid

Hamilton Manor Nursing Home

Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.

1172 Long Pond Road, Rochester, NY 14626|40 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 23 Google reviews

(585) 225-0450 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Staff turnover reported at 51%

No Medicare penalties on record · 3 findings in latest survey

Source: Medicare data

What this means for your family

Hamilton Manor Nursing Home has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and attentive nursing staff and effective physical and occupational therapy. Review the component ratings and current source records before deciding.

Google Reviews

27 public Google reviews available

Hamilton Manor Nursing Home receives high praise for its dedicated, compassionate staff and effective rehabilitation programs, with many families reporting positive outcomes for their loved ones. While the facility is noted to be in need of physical upgrades, the quality of care, responsiveness of the administration, and the supportive nature of the social work team are frequently highlighted as key strengths.

Quality Themes

Tap a score for details

Strengths

Compassionate and attentive nursing staff
Effective physical and occupational therapy
Responsive and accessible administration
Supportive social work team

Concerns

Inattentive staff or neglect of basic care tasks (mentioned by 2 reviewers)
Facility requires physical upgrades/maintenance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 27 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given that Hamilton Manor has a 3-star staffing rating, how do you ensure that residents receive consistent attention and that basic care tasks are never overlooked?
2I noticed some areas of the facility could use a little maintenance; what is your current plan for physical upgrades or facility improvements?
3With your strong reputation for physical and occupational therapy, how do you integrate those sessions into a resident's daily schedule?
4How does your social work team facilitate communication with families to ensure we stay updated on our loved one's care and well-being?
5In the event of a medical emergency, what is the specific protocol for stabilizing a resident and notifying the family?
6What kind of social activities or community events do you organize to keep residents engaged and connected with one another?

Personalized based on this facility's data

Key Review Excerpts

“The staff was friendly and amazing and made her stay comfortable. Highly recommend them.”

Rehab patient's family · 2024★★★★★

“The Social Worker: she's always there to help you with questions or problems & does her best to solve them while keeping everything private.”

Resident's family · 2026★★★★☆

“The physical therapist and her team were wonderful. They shared the therapy plans with me and explained what each element would do with helping in my father’s recovery.”

Rehab patient's family · 2025★★★★★

Source: 27 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.44hrs

58%

Registered nurses for medical care

Total Nursing

3.38hrs

83%

All nurses + aides combined

Staff Turnover

51%

Lower is better (< 30% = good)

RN Turnover

20%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents vaccinated for pneumonia

↑ Higher is better

This Facility73.5%

Worse than Avg

Here

73.5%

93.5%

91.5%

Monroe

82.1%

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.8%

19.5%

Monroe

9.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility7.3%

Better than Avg

Here

7.3%

19.5%

13.2%

Monroe

7.5%

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility15.1%

Worse than Avg

Here

15.1%

4.6%

6.5%

Monroe

8.2%

Residents needing more daily help over time

↓ Lower is better

This Facility22.3%

Worse than Avg

Here

22.3%

13.9%

14.1%

Monroe

17.4%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility24.8%

Mixed vs Avgs

Here

24.8%

19.0%

19.5%

Monroe

25.2%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility23.8%

Worse than Avg

Here

23.8%

79.8%

78.8%

Monroe

72.7%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility56.4%

Worse than Avg

Here

56.4%

82.0%

77.4%

Monroe

69.1%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility3.4%

Worse than Avg

Here

3.4%

1.6%

1.2%

Monroe

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

14findings in history

Latest survey: 3 · well below NY avg (7.6)

2 complaint-triggered findings

Hamilton Manor has recurring fire safety issues, with sprinkler system deficiencies found in both 2022 and 2024, and ongoing problems with smoke doors and fire safety equipment. The facility also shows repeated concerns with care planning and resident safety, including a recent complaint-triggered deficiency about accident prevention where families reported concerns. While all violations have correction dates, the pattern of recurring fire safety and care planning issues across multiple surveys suggests ongoing operational challenges.

May 5, 2026Complaint1 finding

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jun 18, 2025Routine3 findings

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Jan 31, 2025Complaint1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 12, 2024Routine3 findings

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

May 2, 2022Routine6 findings

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0836Potential for harm · IsolatedCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hamilton Manor Nursing Home

Organization Type

for profit

Chain Affiliation

Chain Name

Hurlbut Care

Chain Size

13 facilities nationwide

Chain avg rating: 3.6/5 · Rank 1 of 12 (Highest rating)

Ownership & Management

Key personnel

Curletta, MarkOfficer / DirectorHurlbut, RobertOfficer / DirectorCurletta, MarkManagerDar, SoniaManagerDonofrio, JamesManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(585) 225-0450

hurlbutcare.com

1172 Long Pond Road

Rochester, NY 14626

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

23 reviews from families & visitors

Official Website

Visit hurlbutcare.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.