Hamilton Manor Nursing Home
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 23 Google reviews
Watch Hamilton Manor Nursing Home
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Hamilton Manor is highly regarded for its effective rehab therapy and responsive administration, making it a strong candidate for recovery. While the facility is well-managed, families should be aware that the building is older and may require upgrades; we recommend touring the facility to ensure the environment meets your standards for comfort.
Google Reviews
Google Reviews
23 reviews on Google“Hamilton Manor Nursing Home receives high praise for its dedicated, compassionate staff and effective rehabilitation programs, with many families reporting positive outcomes for their loved ones. While the facility is noted to be in need of physical upgrades, the quality of care, responsiveness of the administration, and the supportive nature of the social work team are frequently highlighted as key strengths.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Responsive and accessible administration
- Supportive social work team
Concerns
- Inattentive staff or neglect of basic care tasks (mentioned by 2 reviewers)
- Facility requires physical upgrades/maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that Hamilton Manor has a 3-star staffing rating, how do you ensure that residents receive consistent attention and that basic care tasks are never overlooked?
- 2I noticed some areas of the facility could use a little maintenance; what is your current plan for physical upgrades or facility improvements?
- 3With your strong reputation for physical and occupational therapy, how do you integrate those sessions into a resident's daily schedule?
- 4How does your social work team facilitate communication with families to ensure we stay updated on our loved one's care and well-being?
- 5In the event of a medical emergency, what is the specific protocol for stabilizing a resident and notifying the family?
- 6What kind of social activities or community events do you organize to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff was friendly and amazing and made her stay comfortable. Highly recommend them.”
“The Social Worker: she's always there to help you with questions or problems & does her best to solve them while keeping everything private.”
“The physical therapist and her team were wonderful. They shared the therapy plans with me and explained what each element would do with helping in my father’s recovery.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hamilton Manor has recurring fire safety issues, with sprinkler system deficiencies found in both 2022 and 2024, and ongoing problems with smoke doors and fire safety equipment. The facility also shows repeated concerns with care planning and resident safety, including a recent complaint-triggered deficiency about accident prevention where families reported concerns. While all violations have correction dates, the pattern of recurring fire safety and care planning issues across multiple surveys suggests ongoing operational challenges.
Jun 18, 2025Routine3
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Jan 31, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 12, 2024Routine3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
May 2, 2022Routine6
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Ownership & Operations
Who Operates This Facility
Hamilton Manor Nursing Home
for profit
Chain Affiliation
Hurlbut Care
13 facilities nationwide
Chain avg rating: 3.6/5 · Rank 1 of 12 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit hurlbutcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Atria Greece
< 1 miAssisted Living · Rochester, NY
The Hamlet at Park Ridge
1.4 miAssisted Living · Rochester, NY
Park Ridge Nursing Home
1.8 miNursing Home · Rochester, NY
Grande'ville Senior Living Community
2.0 miAssisted Living · Rochester, NY
Latta Road Nursing Home East
3.1 miNursing Home · Rochester, NY
Latta Road Nursing Home West
3.1 miNursing Home · Rochester, NY