Grand River Health Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 10 Google reviews

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What this means for your family
While the facility is physically impressive and maintains high standards of cleanliness, you should be prepared for potential challenges with administrative communication. We recommend visiting in person to assess the staff culture yourself and ensuring you have a direct point of contact if you are managing a waitlist or admission process.
Google Reviews
Google Reviews
10 reviews on Google“Grand River Health Care Center receives praise for its clean, modern physical environment and friendly atmosphere, with some families describing it as a welcoming home. However, there are significant concerns regarding administrative responsiveness and communication, with multiple reports of staff failing to return calls or acknowledge inquiries.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained building
- Friendly and welcoming atmosphere
- High-quality resident care
Concerns
- Poor administrative communication and lack of follow-up (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It is wonderful to see how well-maintained and clean the building looks; how do you ensure this high standard of cleanliness is maintained daily for the residents?
- 2We noticed the staff is frequently described as very friendly and welcoming; how do you foster that culture of care among your team?
- 3How does the administration ensure that families are kept consistently informed and updated regarding any changes in a resident's care plan?
- 4What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 5Could you tell us more about the daily activities and social programs available to help residents stay engaged with one another?
- 6With such a high CMS staffing rating, how do you ensure that the care remains personalized as the needs of the 57 residents evolve?
Personalized based on this facility's data
Key Review Excerpts
“The facility is very clean. The care that is provided for the residents is great. The meals are only adequate.”
“By far the most beautiful, friendliest, and cleanest facility I have ever been in. To have your loved one here is a blessing.”
“Good luck getting Stacy to call you back. Very unprofessional.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
5
measures
3
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who got a urinary tract infection
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Grand River Health Care Center shows a mixed record with 14 deficiencies across three surveys, all corrected by the facility. The most frequent issues involve fire safety and building systems, accident prevention, and care planning. One concern is repeated problems with accident hazards appearing in both 2021 and 2024 surveys, suggesting this safety issue may persist despite corrections.
Jan 30, 2026Routine9
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Feb 8, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Oct 13, 2022Routine4
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Jan 30, 2026
$34,110
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Apr 29, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Apr 25, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Mar 1, 2024Routine
The Colorado Department of Public Safety conducted this survey in accordance with the Federal Register at Section 42 CFR 483.70(a).The initial comments (ID Prefix Tag # K 000) are informational only and a representation of the facility' s general characteristics. The facility is a Type II (222) two story building, and licensed for eighty-seven (87) residents. Census on day of survey was 47. The facility was built/occupied in 2021 and the existing building (used the same address) was completely removed. The facility is equipped with a full National Fire Protection Association (NFPA) 13 automatic fire suppression system. This survey, conducted March 1, 2024, included an inspection for compliance with the fire safety requirements of Chapter 18 of NFPA-101, Life Safety Code, (2012 edition), published by the National Fire Protection Association.The survey concluded with a discussion of the deficiencies with the Director of Facilities (teleconference) and the Maintenance Director. Through observation during documentation review, it was determined that the facility failed to meet the health care facilities code requirements in accordance with NFPA 99 and NFPA 110. This was evidenced by: 1) No documentation of annual fuel quality testNFPA 110. NFPA 110, Section 8.3.8 a fuel quality test shall be performed at least annually using approved ASTM standards.These deficiencies have the potential to affect occupants, who might include residents, staff, and visitors within all of the smoke compartments. Deficient items were discussed with the Facilities Manager during the survey and again with the Facilities Manager and the Facility Administrator (via telephone) during the exit conference.
Feb 8, 2024Routine
A recertification survey was conducted from 2/5/24 and 2/8/24. Six deficiencies were cited. An Emergency Preparedness survey was conducted from 2/5/24 to 2/8/24. No deficiencies were cited. Based on observation, record review and interviews, the facility failed to ensure adequate supervision and assistance devices to prevent accidents for one (#27) of four residents reviewed for accident hazards out of 30 sample residents.Specifically, the facility failed to ensure timely, effective and properly communicated interventions were i.. Based on observation, record review and staff interview, the facility failed to store, prepare, distribute and serve food in a sanitary manner for two out of four kitchens. Specifically, the facility failed to ensure: -Staff used adequate hand hygiene while serving meals and touched ready-to-eat food appropriately; and,-Residents were offered and enc.. Based on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of diseases and infection for one out of three units at the facility.Specifically, the facility failed to ensure housekeeping staff:-Follo.. Based on observations and interviews, the facility failed to provide services in accordance with currently accepted professional principles.Specifically, the facility failed to follow accepted standards of practice for medication administration by setting up medications prior to the resident being ready for administration. Findings include:I. Prof.. Based on observations, interviews and record review, the facility failed to address and/or act promptly upon the grievances and recommendations during resident council on issues of resident care and life in the facility that were important to the residents.Specifically, the facility failed to:-Ensure effective interventions were implemented and s.. Based on observations, record review and interviews, the facility failed to ensure it was free of a medication error rate of five percent (%) or greater.Specifically, the facility medication administration observation error rate was 7.32% or three errors out of 41 opportunities.Findings include:I. Professional referenceAccording to Potter, P.A., Perry, A.G.. Based on record review and interviews the facility failed to coordinate assessments with the preadmission screening and resident review (PASRR) program for one (#9) of three residents reviewed for PASRR out of 30 sample residents.Specifically, the facility failed to:-Submit a PASRR level I after Resident #9 had multiple changes in her mo.. Based on record review and interviews, the facility failed to ensure a resident who upon admission displayed or was diagnosed with a mental disorder or psychosocial adjustment difficulty, received appropriate treatment and services to correct an assessed problem and/or to attain the highest practicable mental and psychosocial well-being for one (.. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.
Oct 17, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Sep 26, 2023RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Grand River Health Care Center
government
Ownership & Management
Owners
Grand River Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit grandriverhealth.org
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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